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Canberra Imaging Group - Deakin
- Healthcare
- Deakin, ACT
About this business
CIG is a comprehensive medical imaging provider that is independently owned and operated in the Canberra region. Offering MRI, Ultra Low Dose CT, Ultrasound, X-Ray, Nuclear Medicine, PET, Angiography, OPG, Bone Densitometry, screening and Interventional studies.
Location details
John James Healthcare Campus, Peter Yorke Building, 173 Strickland Cres, Deakin, ACT, 2600, Australia
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
My experience with the Deakin office of Canberra Imaging Group was seamless. They book in system is simple and the admin staff were courteous and efficient for me. The appointment ran on time and the sonographer was kind and gentle. Exit, payment and medicare benefit process was also simple. Will definitely use again. (The Wilson Car park app was handy for parking.)
Awful - yep i made a mistake - then left me waiting while they discussed other duties and issues before saying they couldnt help out - terrible customer service
Awful - yep i made a mistake - then left me waiting while they discussed other duties and issues before saying they couldnt help out - terrible customer service
As I was there waiting I can see two out of the three Receptionist are quite rude and unfriendly. I don't know if this how they were trained
Admin that schedules appointments is really rude for no apparent reason. The admin I spoke to acted as if I'm the dumbest person she's ever spoken to. It's appalling to think that they may also be this rude to vulnerable patients. I suggest management to periodically listen to call recordings at random.
Frequently asked questions about Canberra Imaging Group - Deakin
How is Canberra Imaging Group - Deakin rated?
Canberra Imaging Group - Deakin has a 3 star rating with 56 reviews.
When is Canberra Imaging Group - Deakin open?
Canberra Imaging Group - Deakin is closed now. It will open at 8:30 a.m.
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