Canandaigua Chrysler Dodge Jeep Ram

Peggy J. 

on Birdeye

9 hours ago

Brought my Jeep Compass in for a broken license plate light clip. They told me that I had to replace the entire back section of my lift gate which costs over $500. Then I noticed a year or so later that the light clip was broke again. This time, I did a little searching and found the exact replacement light with the clip on Amazon. So, the only thing that needed to be replaced was the $13 light which was easy to pull out and plug in the new one. I guess they pulled a fast one on me! They also told me during a regular mainte... read more

John R. 

on Birdeye

a day ago

2nd worst Dealership I have been to in my entire life. (76 years old) They lied to me 2 separate times about a car being available just to get me on their lot and tried pushing some other OVERPRICED garbage on me. When I arrived for my first appointment, they made an excuse the car I wanted was at a different dealership being certified for sale, they tried to push other cars I did not want on me. I gave them another chance only this time when I showed up for the appointment the car I went to test drive was not there, it was ... read more

Terry P. 

on Birdeye

4 days ago

My husband and I have purchased 3 vehicles from Ourisman CDJR of Baltimore. Kathy was my salesperson. She is the best!!! Will definitely shop there again! 

Jim P. 

on Birdeye

5 days ago

Rock On Orchard CD JR. Ram, Dodge. Jeep. And Chrysler. Hudson’s Premier Dealership Joe   Pappalardi is The Best 🤠👍✅ 

Darren S. 

on Birdeye

a week ago

2nd time for the same problem on a new jeep. Customer service manager straight lied about giving a call with update by 5pm on today 3/28. That couldn't give 2 F**ks about leaving my step daughter with no vehicle for work or baby issues. Said it was a star issue to jeep. This means nothing to me.a $28000.00 nothing. No vehicle, no loaner, no care about the customer. Seems they forgot their own pledge. 

Jason J. 

on Birdeye

a week ago

This was my first time ever buying a vehicle from a dealership. I’ve owned a lot of cars over the years, but they always came from family, friends, or private sellers in the paper — never a dealer. So I went into this expecting the usual horror stories you hear about dealerships. Instead, I got the complete opposite. Lithia in Roseburg made the entire experience smooth, honest, and surprisingly comfortable. The standout was my salesman, Braxton. He went above and beyond — literally — by driving all the way down to Tri City t... read more

rene c. 

on Birdeye

a week ago

On November of 2025, I had an appointment to have a passenger side airbag replaced due to a recall for my Jeep. I dropped it off and received a phone call within 30 minutes to inform me that although their system said that there was one stock, they could not find it. Fast forward to March 26, 2026. I had an 8:30AM appointment to resolve this issue with my Jeep. Upon arrival, I was asked if I had not received their message. The lady I was dealing with then turned to someone else and asked if they had left me a message. T... read more

Amy H. 

on Birdeye

a week ago

Cliff and David were so great to work with. The whole buying process was so easy, and they did all the work with very minimal impact on my daily life. Sometimes you feel pressured or pushed into buying a vehicle but that was not the case with these two. I will definitely be back when it is time to purchase another vehicle. Thanks guys. 

Brady C. 

on Birdeye

a week ago

Purchased a 2024 Ford Maverick a month ago, and they sold it to me as a UNICORN!!!!! There isn't one of these within 1000 miles, which they blatantly lied to me about. The day I bought it, driving down the road, the check engine light came on. I tried several times to get them to call me back, and they wouldn't. I emailed my DINO and said we can't do anything; you would have to pay $ 134 to have it checked, and they wouldn't even be able to do the work if it were a warranty issue. I then tried to call them back a week later ... read more