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Canada Spas Couvert - fabricant de couvert pour spa

4.5

About this business

Location details

3406 Boul Industriel, Laval, QC, H7L 4R9, Canada

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WeekdayScheduleStatus
Mon7:00 a.m. to 10:00 p.m.
Tue7:00 a.m. to 10:00 p.m.
Wed7:00 a.m. to 10:00 p.m.
Thu7:00 a.m. to 10:00 p.m.
Fri7:00 a.m. to 10:00 p.m.
Sat7:00 a.m. to 10:00 p.m.
Sun7:00 a.m. to 10:00 p.m.
4.5500 reviews
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Alex Leblanc's profile image
Alex Leblanc 
on Google
2 days ago

Honnêtement ! Je crois que j'ai reçu le pire service a la clientèle ! Aucun suivi de leur commande ! Après une demande de suivi je me fais dire que ce sera prêt quand ce sera prêt. Au téléphone, ils sont très dure a joindre d'ailleurs, j'ai eu droit a l'insolence d'un employés me disant qu'ils n'ont pas juste ma commande a gérer alors que je voulais seulement savoir si elle était prête au ramassage. Apres 2 mois et demi, j'ai réussi à avoir une réponse comme quoi mon couvert était prêt depuis longtemps alors que je n'ai reçu... read more

Johannes Kau's profile image
Johannes Kau 
on Google
a week ago

Absolute nightmare, first off was told 3 weeks for the delivery of my cover. In the end it took 10 weeks to get it and I had to follow up several times to find out the status. When I finally got delivery and installed it, I realized that it was about 1-2 inches too small plus the clips to connect it to my spa were on the wrong side, despite the fact that I sent them the copy of invoice of my spa purchase which had the details of the year and model. I have been chasing after them for 3 weeks now, calls and emails, even drove ... read more

Art N's profile image
Art N 
on Google
2 weeks ago

Poor quality, unresponsive, no customer service, don’t honour their own guarantee. I’ve been telling them since March that the cover they delivered is both defective - warped, it doesn’t sit flat so there are gaps between it and the spa - and the wrong radius. I ordered a 10” and they sent a 6”, and are adamant that I’m wrong: either my spa is not an Artesian - it is - or the radius is not 10, because Artesian doesn’t make a 10”-radius spa. I have sent photos clearly showing that it is Artesian and the radius is 10”. I have ... read more

Romain Babineau's profile image
Romain Babineau 
on Google
2 weeks ago

J'ai reçu mon couvert le 10 mai , mais ce n'était pas le bon mauvaise grandeur et depuis aujourd'hui le 28 juin après plusieurs communications et texto toujours pas reçu mon bon couvert mais j'ai payé au complet malheureusement J'espère qu'un dirigeant de l'entreprise va lire mon message, c'est la seule option qu'il me reste 

Marc Gedeon's profile image
Marc Gedeon 
on Google
2 weeks ago

couvert de spa de piètre qualité. appels filtrés service après vente . déconseillé 

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Frequently asked questions about Canada Spas Couvert - fabricant de couvert pour spa

How is Canada Spas Couvert - fabricant de couvert pour spa rated?

Canada Spas Couvert - fabricant de couvert pour spa has a 4.5 star rating with 500 reviews. 

When is Canada Spas Couvert - fabricant de couvert pour spa open?

Canada Spas Couvert - fabricant de couvert pour spa is closed now. It will open at 7:00 a.m. 

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