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Canada's Leading Online Hot Tub Replacement Part Company
1169 Dollard Ave Unit 2, Sudbury, ON, P3A 4G7, Canada
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 5:00 p.m. | |
Tue | 9:00 a.m. to 5:00 p.m. | |
Wed | 9:00 a.m. to 5:00 p.m. | |
Thu | 9:00 a.m. to 5:00 p.m. | |
Fri | 9:00 a.m. to 5:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Wish I could leave a lower review. As a customer you tend to find out how good a company is when it comes to warranty or issues. This company was terrible. I wrote an email explaining I Smart Spa wasn’t working anymore. They didn’t respond. I phoned the company and the person who I spoke with told me that it wasn’t right that I had only 6 weeks left on my warranty and they would not honour it because there was so little time left on the warranty. I did loved the product itself until it stopped working and thought it might be... read more
We are a start up retailer company and happened to purchase our initial products through this seller SPA Parts Guys, without knowing what we were going to get ourselves in to. There is no customer service. No phone calls will be responded. There is no email address available and the online form ends up not responded. We had to make 100s of phone calls and ended up leaving voice messages. Upon mentioning that we will have to give a negative review online if they do not respond, someone named David Faust responded back finall... read more
We are a start up retailer company and happened to purchase our initial products through this seller SPA Parts Guys, without knowing what we were going to get ourselves in to. There is no customer service. No phone calls will be responded. There is no email address available and the online form ends up not responded. We had to make 100s of phone calls and ended up leaving voice messages. Upon mentioning that we will have to give a negative review online if they do not respond, someone named David Faust responded back finall... read more
I made a few purchases here, and always the shipment was extremely fast and the prices quite reasonable. The last time I bought filters for the hot tub, they fit but didn't work particularly well. So, when I received the email asking to make a review, I did, and I was honest, gave it just one star, and explained the reasons. They didn't publish my review, nor did they attempt to explain it, my review just vanished. Then I checked the other products on the website, and all of them have only 5-star reviews, ..everything else i... read more
Used Spa Marvel Water Treatment and SpaBoss Spa Tab in my hot tub. Great products and great service. Received products quickly.
Canada Hot Tub Parts has a 4.9 star rating with 621 reviews.
Canada Hot Tub Parts is closed now. It will open at 9:00 a.m.
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