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Campos Furniture
- Retail
- Sterling, VA
About this business
Location details
21050 Dulles Town Cir, Sterling, VA, 20166, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 8:00 p.m. | |
| Tue | 10:00 a.m. to 8:00 p.m. | |
| Wed | 10:00 a.m. to 8:00 p.m. | |
| Thu | 10:00 a.m. to 8:00 p.m. | |
| Fri | 10:00 a.m. to 9:00 p.m. | |
| Sat | 10:00 a.m. to 9:00 p.m. | |
| Sun | 11:00 a.m. to 7:00 p.m. |
Very Disappointing Experience Extremely poor customer service. They showed no real interest in resolving the issues or supporting their customers. I felt ignored and undervalued throughout the process. Based on this experience, I would not recommend their services to others.
Never again
Don’t be tricked by the 5 star ratings - they ask you to give them a rating when you’re making the purchase, and of course the team is very sweet when they’re trying to crack the deal. Extremely terrible and rude afterwards! Products are of poor quality and the team takes no accountability of the quality of the products they’re selling. Return process is a sham. The on-site inspection team will tell you one thing and the sales office will tell you stories that are polar opposites. Will never buy here again!
Would rate in negatives if I could. Poor product quality, terrible customer service, rude staff and delivery team (except when you’re making the purchase) and ridiculous internal coordination. Delivered 2 faulty units of a 2.6K$ dining table over a period of 2.5 months. After repeated complaints, the technician came in to look at the product and said that it is faulty and he will report it to the management and initiate the return. The sales team never called back and when we initiated the conversation, they said that the pr... read more
I will never shop from here again. We said we would install the product we bought from here ourselves, but they sent us a product that was supposed to have holes just for the money, without making any holes. When we asked why there were no holes, they didn't believe us at first and sent us a picture. Then they said pay $50 and we'll do it. They didn't come at the time they said, first half an hour, then twenty minutes, and then we waited almost the whole day for the installation.
Frequently asked questions about Campos Furniture
How is Campos Furniture rated?
Campos Furniture has a 4.7 star rating with 556 reviews.
When is Campos Furniture open?
Campos Furniture is open now. It will close at 9:00 p.m.
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