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Cambridge Savings Bank

4.0

About this business

Cambridge Savings Bank is a full-service financial institution with approximately $3.7 billion in assets that is committed to improving the quality of life in the communities it serves. One of the oldest and largest community banks in Massachusetts, Cambridge Savings Bank offers a full line of individual and business banking services and has branches located in Arlington, Bedford, Belmont, Burlington, Cambridge, Charlestown, Concord, Lexington, Newton, and Watertown. 

Location details

1374 Massachusetts Ave, Cambridge, MA, 02138, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:30 p.m.
Tue8:00 a.m. to 5:30 p.m.
Wed8:00 a.m. to 5:30 p.m.
Thu8:00 a.m. to 6:00 p.m.
Fri8:00 a.m. to 5:30 p.m.
Sat9:00 a.m. to 1:00 p.m.
SunClosed
4.073 reviews
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Mary Flo Ouellette's profile image
Mary Flo Ouellette 
9 years ago

I was a very happy customer with my personal checking account so when I started my small business, I wanted to use CSB. Have been nothing but disappointed. Am constantly locked out of my online banking account. We have had multiple sit downs about what the issue is, and the usual reason in the new system change over... well how long does this take? I've also been told by the branch manager in a very condescending way that I'm obviously putting in my password incorrectly which is not the case. I yet again have no access to my... read more

Kelsey Creeley's profile image
Kelsey Creeley 
10 years ago

I began banking with CSB when I first moved to Massachusetts and needed a local bank. I've since moved over 5 hours away from any CSB branch, but they continue to be my primary bank. Even though I am not able to visit a branch, they continue to provide PHENOMENAL customer service. 5 stars isn't enough. They have never once let me down, are always helpful even if I've made an error on my part, and make banking so convenient, easy, and little to no cost. I never thought I could love a bank, but CSB sets the bar so incredibly h... read more

Olivia Rose's profile image
Olivia Rose 
11 years ago

I was a loyal customer of CSB for seven years. It used to be a great bank, and I was sad to have to cancel my account, but they no long practice ethical business and take advantage of their customers via predatory practices. I will be reporting them to the OCC and have filed an internal complaint as well. 

Theresa Russell's profile image
Theresa Russell 
11 years ago
Nathan Kane's profile image
Nathan Kane 
11 years ago
Kristoffer Green's profile image
Kristoffer Green 
11 years ago
Kevin Cafua's profile image
Kevin Cafua 
11 years ago
Scott Carta's profile image
Scott Carta 
11 years ago
Vanny Barbosa's profile image
Vanny Barbosa 
11 years ago

Frequently asked questions about Cambridge Savings Bank

How is Cambridge Savings Bank rated?

Cambridge Savings Bank has a 4 star rating with 73 reviews. 

When is Cambridge Savings Bank open?

Cambridge Savings Bank is closed now. It will open tomorrow at 8:00 a.m. 

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