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Cambridge Health Alliance

3.8
  • Cambridge, MA

About this business

Cambridge Health Alliance (CHA) is a vibrant, innovative health system that serves everyone in need. With over 140,000 patients in Cambridge, Somerville and Boston’s metro-north region, CHA is passionately local. It is proud to provide high quality, essential services like primary care, specialty care, hospital care, emergency services, maternity care and behavioral health in convenient neighborhood locations. CHA patients have seamless access to advanced care for rare or highly complex conditions at its clinical partn... read more

Location details

1493 Cambridge St, Cambridge, MA, 02139, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
3.816 reviews
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Calvin's profile image
Calvin 
on Google
a week ago

I was billed even though I was early for my appointment and not seen by the doctor. After waiting 1.5 hours to not see my doctor after check-in I cancelled the appointment with the front desk. Fast forward 2 weeks goes by I get a charge from the hospital for the appointment…seriously be better with charging and billing patients. This isn’t the first time they have messed up with billings and billing codes. 

Colleen !'s profile image
Colleen ! 
on Google
4 months ago

We had a terrible experience with CHA which resulted in death… Full disclosure, we met with hospital officials they denied any responsibility and gave us their condolences Here is our story… Our family member suffered from bi-polar and we were very involved in his care. We were strong advocates and begged CHA to help us. Chris, who is my daughters Dad and my close friend was struggling with many manic episodes and we often were in contact with his psychiatrist and other providers. He was admitted a few times to the Cahill fl... read more

Mel S's profile image
Mel S 
on Google
8 months ago

1. April 2024 - did a wellness check, asked the doctor to do a pregnancy test. Dr said would call should results positive. No call, no nothing until May 2024 - I did the at home test and found out I was 11week pregnant. Immediately after, found out I had a silent miscarriage. Cambridge health charged me $1480 for miscarriage treatment and denied any responsibility for losing my sample in April. 2. June 2024 - had a mental breakdown/suicidal and called the hotline, lady suggested I should do an initial view. After I asked for... read more

Douglas Kilgour's profile image
Douglas Kilgour 
on Google
10 months ago

I'll spare other reviewers the disgusting photos I took, but wow how can this place be so gross. 

Karla Chamorro's profile image
Karla Chamorro 
on Google
11 months ago
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Frequently asked questions about Cambridge Health Alliance

How is Cambridge Health Alliance rated?

Cambridge Health Alliance has a 3.8 star rating with 16 reviews. 

When is Cambridge Health Alliance open?

Cambridge Health Alliance is closed now. It will open tomorrow at 9:00 a.m. 

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