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Cambrian Ford Service
- Automotive
- Sudbury, ON
About this business
Location details
1615 Kingsway, Sudbury, ON, P3B 4J8, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 5:00 p.m. | |
| Tue | 7:30 a.m. to 5:00 p.m. | |
| Wed | 7:30 a.m. to 5:00 p.m. | |
| Thu | 7:30 a.m. to 5:00 p.m. | |
| Fri | 7:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Can you imagine; we booked a month before for a maintenance appointment and we have waited now 2 days with our vehicle in the shop and just received the call at 3 pm that they have still not looked at the van! Has anyone else experienced such poor customer service? Would not even give them one star.., but you can't post unless you enter a star They must overbook and serve the customer they want?
Recently I ended up in a difficult situation because my truck, which wouldn't start was towed to Cambrian, having to leave my specialty fifth wheel trailer stranded. Even though they were very busy and missing technicians, when I explained the emergency situation, they were very understanding and managed to get the truck repaired quickly and back to me. Aces to everyone in the service department, you guys are the best!!!
My wife was charged over 5 hrs to service brakes on a 2 year old Maverick. I know that's highway robbery because if it wasn't for arthritis I would've done them in a few hours in the driveway. Furthermore, I was charged more than book rate which I don't understand, I guess someone has to pay the slacker... Stay away from this Service Dept.
Avoid at all costs. Booked appt w Nancy (who is very lovely) Explained I had extended warranty, there was no issue. I arrive today to the guy at service desk saying they don’t take 3rd party warranty (even tho it was purchased from Ford Canada) So he checks my Vin for remaining factory warranty (2021 bronco big bend) However I was informed it may not cover the job (radio screen is black) so I took the keys back and left. Called Belanger who told me it is fully covered under my remaining bumper to bumper factory warrant (til ... read more
Brought vehicle in at 7:30 am was supposed to be in for simple RDU hose replacement called them at 5 because I heard nothing from them called once and there was no answer from the person who served me called again to get a shuttle and they screwed up the address number for pick up finally got there for them to tell me that my car had sat there all day not being worked on due to a piece on back order once again there was no call or text stating that this was what was happening I had to go in to find out why I had no call from... read more
Frequently asked questions about Cambrian Ford Service
How is Cambrian Ford Service rated?
Cambrian Ford Service has a 3.6 star rating with 47 reviews.
When is Cambrian Ford Service open?
Cambrian Ford Service is open now. It will close at 5:00 p.m.
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