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CallRail
- Software company
- Atlanta, GA
About this business
Location details
100 Peachtree St NW #2700, Ste 2700, Atlanta, GA, 30303, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Tyler and Shannon helped set up everything and they were absolutely AMAZING. Thanks to them I get to finally take a vacation and relax!
Extremely poor customer service! I would highly recommend you avoid this platform. I accidently subscribed to their platform, on two different accounts by accident. The first account was actively being used, calls tracked, etc.. Whereas the second account was not touched or used since June 2025. Once I realized I was paying twice, I contacted support & explained what had happened. Their support representative TJ would not only respond every 4-7 days... but would also completely disregard my request for a refund on these char... read more
Discontinued their calling service, recommended Ring Central as their preferred partner and a white glove transition would be provided. Now I'm loosing thousands of dollars a day at my business because we were way over promised this would be a smooth transition and its been terrible. Porting number took almost 3 months, call queues were not set up properly, Ring centrals support team is located out of the country and completely disconnected from what sales team promised us. I've paid Callrail 10s of thousands of dollars over... read more
There's pushy sales agents and there's ones that want to make you feel insulted. Derek Bertman comes off like the latter.
Frequently asked questions about CallRail
How is CallRail rated?
CallRail has a 4.2 star rating with 218 reviews.
When is CallRail open?
CallRail is closed now. It will open tomorrow at 9:00 a.m.
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