CallRail's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

CallRail

4.3

About this business

Phone Call Tracking and Analytics 

Location details

100 Peachtree St NW #2700, Ste 2700, Atlanta, GA, 30303, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.3203 reviews
Select a rating
Desta Cheyenne Mateen's profile image
Desta Cheyenne Mateen 
on Google
a week ago

Great software for marketers! 

Juan Herrera's profile image
Juan Herrera 
on Google
a week ago

We’ve been using CallRail for several months now, and it’s been a game-changer for our business. As a company that relies heavily on inbound calls, having clear visibility into which marketing channels drive real results is essential and CallRail delivers exactly that. The call tracking feature is incredibly intuitive. It allows us to assign different numbers to various campaigns, so we know exactly which ads or landing pages are performing best. The call recording and transcription features are also a huge help for training... read more

Emily Guthrie's profile image
Emily Guthrie 
on Google
a month ago

I’m incredibly disappointed with CallRail’s customer support and data access policies. I’ve used CallRail for years and have recommended it to clients, colleagues, and fellow business owners, but after my recent experience, I won’t be doing that anymore.When I needed access to historical data I had already paid for, I was told I’d have to pay for an additional month of access just to retrieve it. This requirement wasn’t made clear anywhere during the account closure process. To make things worse, when I reached out to suppor... read more

Franco Aquino's profile image
Franco Aquino 
on Google
2 months ago

My agency has been using CallRail for over four years now and they've been a great partner. Their software makes it easy for us to show the marketing impact for our clients. They are always there for us with top-notch customer service. Thank you CallRail team, keep up the great work! Franco Aquino REN MARKETING 

Scott Trento's profile image
Scott Trento 
on Google
3 months ago

Good product, disappointing customer service. I've been using CallRail for over a year now, and the product itself has been great—especially for feeding offline conversion data back into Google Ads. However, the customer service experience has been underwhelming. When I ask a simple question, I'm often just sent a link to the CallRail Community. I understand the intent to encourage self-service, but sometimes a straightforward "yes" or "no" or a brief clarification from a real person would go a long way. 

View all google reviews

Frequently asked questions about CallRail

How is CallRail rated?

CallRail has a 4.3 star rating with 203 reviews. 

When is CallRail open?

CallRail is open now. It will close at 5:00 p.m.  

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com