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Thousands of people trust San Leandro's California Check Cashing StoresTM as their neighborhood financial services center. We offer quick and easy financial services such as: Check Cashing, Title Loans, Payday Loans, Signature Installment Loans, Personal Loans, Payroll Advances, Western Union Money Transfers, Auto Insurance, Tax Preparation, Bill Payments, Prepaid Cards, Money Orders and more. Our friendly staff is always ready to serve you at all of our convenient locations. Open nights, weekends, and holidays, California C... read more
15251 E 14th St, San Leandro, CA, 94578, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 9:00 p.m. | |
Tue | 8:00 a.m. to 9:00 p.m. | |
Wed | 8:00 a.m. to 9:00 p.m. | |
Thu | 8:00 a.m. to 9:00 p.m. | |
Fri | 8:00 a.m. to 9:00 p.m. | |
Sat | 8:00 a.m. to 7:00 p.m. | |
Sun | 10:00 a.m. to 6:00 p.m. |
I paid a $300 pay day loan and the following day they put my check through to the bank anyways which caused over $150 in bank fees I immediately went to the store and they said yes it was our mistake youll get your money within three business days after one week I still hadnt received the money I called the corporate office and filed a complaint they said theyll put it through its been another week I called the corporate office again and they told me that it was rejected and nobody ever called me because the we it was filed ... read more
Terrible ethics, terrible customer service, just bad business. Associates are rude and makes you feel like your trying to cash fraudulent checks. I have been a customer for three years, ********************** a ******************** with the *********** and have paid thousands of dollars in fees. Today, after having to wait 1 hour to cash my check, the Director said he wanted to verify the check on Monday
**** and others concerning identity theft. The same thing happened to me. The called and said I owed money on a loan I knew nothing about. I too sent in all of the paperwork and even had to go get notarized. I froze all of my credit reports and put an identity theft notice on them. Yesterday I got an email saying everybody sent did not prove identity theft? How can these people give loans over the internet with no request for ID??? They said my social and everything matched so they gave a loan???? How can this be legal?
Omg goodness I was shaking and upset when I walked out of this particular checksmart I was so embarrassed with the way I was treated in front of other customers. The young lady was very loud and rude. She was basically blasting some of my business very loud and was very belittling as well.
I have been a long time customer making my payments. My account was drafted within 5days of me making my previous payment and they seem to not know why and its not showing on there computer. So i go to my bank to get a statement to prove they drafted and they telling me it an investigation account has been overdraft because the money they pull was for another bill. I dont recommend at all.
I have been doing business with this company for over a year without problem. I get a installment loan in August and then was recently diagnosis with Stage III Breast Cancer and informed customer service that I'm unable to payment my standard bi-weekly payments of $162.76 on account # ************and thus informed that there's nothing that can be done! So Cash Central/Community Choice Financial wants me to pay there instead of getting the prescription required (medicine, with lights/gas) and/or Community Choice Financial. I ... read more
I went to get a Loan in August 2019. I had needed $300 for an emergency to pay my rent. I am really good at paying off my loan, from a previous Check Smart and had a perfect record, there. I get there and normally they print off the paperwork. I know it's a lot of papers, but they said that they weren't able to print it off, so I had to just sign electronically, on my phone. There was no paperwork I could read before signing it, on there, and I was desperate, so I signed. They gave my the papers, and it said I owed $331.10 o... read more
Business response:
Thank you for the opportunity to respond to the review submitted on October 21, 2019, by ****** *****. CheckSmart, a member of the Community Choice Financial® family of brands, appreciates the role of the Better Business Bureau in resolving consumer concerns. We are happy to provide this response. CheckSmart recognizes you as a valued customer, and we thank you for your business. We're sorry to learn about the manner in which you came to us at this time, and sincerely apologize for the experience you shared. However, CheckSm... read more
I was a victim of identity theft and contacted Cash Central since they were the ones who granted credit to the criminal. I followed all the steps I was asked to take by Brittney the person who was dealing with the case. I then followed up to see what the status was regarding having the fraudulent account removed from my record and was told it would take 30 to 60 days. I waited 60 days and nothing was removed so I called again and was told the letter would be e-mailed and nothing. I then discovered that this is customary to C... read more
The lady was very rude to me.
California Check Cashing Stores has a 4.6 star rating with 387 reviews.
California Check Cashing Stores is open now. It will close at 9:00 p.m.
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