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Caliber Collision
- Body Shops
- Houston, TX
About this business
Location details
11228 Southwest Fwy, Houston, TX 77031, Houston, TX, 77031, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 5:30 p.m. | |
| Tue | 7:30 a.m. to 5:30 p.m. | |
| Wed | 7:30 a.m. to 5:30 p.m. | |
| Thu | 7:30 a.m. to 5:30 p.m. | |
| Fri | 7:30 a.m. to 5:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Great customer service and excellent work overall. Lam was very communicative and provided detailed updates and time estimates, beyond my expectations. Pleasant surprise on how informed I was, level of information and situation, nothing like the mystery you get from some shops. Patricia had all the details and coordination of docs and rental car ready to go. Clean shop, and very satisfactory experience overall.
I have used Caliber for over 20 years. They have my confidence that the repairs will be done to my satisfaction. Will use them for future needs.
Service was incomplete. Missing parts were seen separately. Unclean finish. very disappointing. Update: Initially, I was very disappointed with the service. The work felt incomplete, there were missing parts that were seen separately, and the overall finish was unclean. I brought my vehicle back to the shop, and the experience improved significantly. The team listened carefully to my concerns, showed patience and understanding, and was willing to fix everything. They reassured me that they’re happy to help with anything else... read more
Patricia and Lum were very helpful, friendly and professional. they took care of me and my car in a timely manner and updating me through out the process. Service Advisor Lum went above and beyond and even help with the rust that was on my car and gave great advice.
Frequently asked questions about Caliber Collision
How is Caliber Collision rated?
Caliber Collision has a 4.8 star rating with 527 reviews.
When is Caliber Collision open?
Caliber Collision is closed now. It will open at 7:30 a.m.
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