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Caliber Collision
- Automotive
- Boise, ID
About this business
Location details
905 W Royal Blvd, Boise, ID, 83706, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 5:30 p.m. | |
| Tue | 7:30 a.m. to 5:30 p.m. | |
| Wed | 7:30 a.m. to 5:30 p.m. | |
| Thu | 7:30 a.m. to 5:30 p.m. | |
| Fri | 7:30 a.m. to 5:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
manager has no idea what he is doing customers are not getting proper repairs
no idea what they are doing
terrible mangement
I would delete my review of four weeks ago if this functionality was available through BirdsEye, but this does not appear to be the case. So, I will add now that after two conversations with manager "Drew" at the Kimbark location, I feel as though Caliber has done what it can to make right what had been a previously "horrible experience." I am appreciative of Drew's willingness to hear my concerns and to find what I believe is an equitable resolution. I was also contact by another manager (Drew's?) Eric who expressed hi... read more
I am writing on behalf of myself and my mother, a formal complaint against Caliber Collision located at 15833 Bear Valley Road, Hesperia, CA 92345 (Phone: 760-947-8158). Our concerns are: The shop initially quoted an 8-day repair time for extensive front-end damage. However, it has now been 75 days, and our vehicle is still not repaired. We were told twice that our vehicle was ready for pickup, only to find upon arrival that it wasn't ready. This has caused significant inconvenience and wasted time. The shop attempted to rel... read more
HORRIBLE EXPERIENCE. More than three months wasted and $$ being held hostage. To make a very long story short: first spoke w/ B face-to-face on July 25, 2024. Made plans to get hail damage repairs made in two phases at two separate times. Appt made w/ employee L. Communications w/ B twice the week before repair date to confirm. Caliber/B accepted a Cashier's Check so car hood could be pre-ordered & my car would not need to be in the shop for more than one workweek, 5 days. All part of original agreement and why I sel... read more
Jerry and his staff has be very helpful in all our needs and very professional in all thier actions
Took SUV to Calibre in Conyers for repair estimate under an ins claim 9/5. I pointed out minor damages & no dents just trim issues. I ask if SUV would be returned in same condition if repairs were not completed & Brianna said yes. Picked up SUV 9/19 & Calibre severly damaged trim around rear plate, rear latch screws, bolt on back window wiper missing, removed & trashed trailblazer emblem & liftgate upper molding trim screws missing, damaged rear side trim & pulled all of my weather stripping off & trashed. Liftgate molding o... read more
Destroyed my front bumper. Did not cover up scratches properly. https://youtu.be/Qcz6Gqc4SEw
Frequently asked questions about Caliber Collision
How is Caliber Collision rated?
Caliber Collision has a 4.7 star rating with 295 reviews.
When is Caliber Collision open?
Caliber Collision is closed now. It will open at 7:30 a.m.
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