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Caliber Collision

4.7

About this business

Location details

40 Jay Scutti Blvd, Rochester, NY, 14623, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 5:30 p.m.
Tue7:30 a.m. to 5:30 p.m.
Wed7:30 a.m. to 5:30 p.m.
Thu7:30 a.m. to 5:30 p.m.
Fri7:30 a.m. to 5:30 p.m.
SatClosed
SunClosed
4.7225 reviews
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stephanie luce's profile image
stephanie luce 
a month ago

Terrible terrible customer service, at least Sherrie T. My husband brought his truck here through an insurance claim- She tried charging us and “fixing” things that weren’t broken then argued with my husband about it. Had the nerve to hang up on him after 2 days of back and forth. Good thing we spoke with the insurance company again after dropping his vehicle off, they let us know what she put on the report and that clearly it wasn’t accurate. They had to call to let them know not to move forward and so did my husband. His w... read more

Marissa Howe's profile image
Marissa Howe 
a month ago

Hi they were fantastic. Im young so im inexperienced and they did not take advantage of that. I was estimated 3 weeks and it only took 2 with updates along the way. I got personal messages as well, not just auto-bot messages. Incredibly kind and you can tell they care about the work theyre doing. I was there one morning during their team meeting and it felt productive and that the people wanted to be there to work. I also had the same person, Kevin, along the way and he was wonderful. My car looks brand new and they even ham... read more

Jo Anne Kelly's profile image
Jo Anne Kelly 
a month ago

They made this whole transition so smooth. Communication the whole time. Even handled the rental return. 

Ivy Lee's profile image
Ivy Lee 
a month ago

i got my car broken into during the weekend and got an appointment right away to fix my window. john helped get all the glass out of my car and was super fast, chill, and professional with his job!!! thanks so much 

Gail Manz's profile image
Gail Manz 
a month ago

Our car was in an accident with major damage to both the front and the back of the vehicle. Caliper Collision did a meticulous job of repairing the vehicle, it looked like a brand new car when we got it back. We highly recommend Caliber Collision! 

Frequently asked questions about Caliber Collision

How is Caliber Collision rated?

Caliber Collision has a 4.7 star rating with 225 reviews. 

When is Caliber Collision open?

Caliber Collision is closed now. It will open at 7:30 a.m. 

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