This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Caliber Collision
- Automotive
- Morrow, GA
About this business
Caliber Collision didn’t become the nation’s largest collision repair company by accident. It’s taken an unyielding commitment to our teammates, our customers and our communities. Caliber offers a network of 1,150+ convenient repair centers throughout 32 states in the U.S. to meet your service needs all year round with an industry-best limited lifetime warranty that protects you for as long as you own the vehicle. While it’s not easy to turn an auto accident into a memorable service experience, our te... read more
Location details
6920 Richardson Pkwy, Morrow, GA, 30260, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 5:30 p.m. | |
| Tue | 7:30 a.m. to 5:30 p.m. | |
| Wed | 7:30 a.m. to 5:30 p.m. | |
| Thu | 7:30 a.m. to 5:30 p.m. | |
| Fri | 7:30 a.m. to 5:30 p.m. | |
| Sat | 8:00 a.m. to 12:00 p.m. | |
| Sun | Closed |
I would strongly caution anyone against bringing their vehicle here. My car was in this shop for over two months after an accident, and when I finally got it back, the repairs were incomplete and unsafe. The alignment was never corrected because the rack and pinion was damaged (which they failed to identify), the undercarriage shield and fender liner were missing (despite being on the supplement), the hood release lever was broken, and there was even a screwdriver left in my engine bay along with a broken bolt in the radiato... read more
I would not recommend Caliber Collision. My experience here was very disappointing from start to finish. The communication was poor, I constantly had to call for updates instead of them keeping me informed. The repair work took much longer than they originally promised, and when I finally got my car back, there were still noticeable issues that should have been addressed the first time. On top of that, the staff didn’t seem very helpful or concerned about making things right. Overall, I left feeling like they cared more abou... read more
Not satisfied at all.
During my time at Caliber Collision, I witnessed troubling operational practices that undermine both employee performance and customer transparency. The company’s so-called “Load Leveling” policy is applied inconsistently and manipulatively. Management routinely has transfers high-value repairable vehicles to other locations — even when those vehicles were originally assigned or dropped off at our shop. For instance, near the end of the month, when “Total Loss” vehicles are left behind and profitable jobs are deliberately re... read more
Frequently asked questions about Caliber Collision
How is Caliber Collision rated?
Caliber Collision has a 4.7 star rating with 961 reviews.
When is Caliber Collision open?
Caliber Collision is closed now. It will open tomorrow at 7:30 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com