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Caliber Collision
- Automotive
- Leesburg, VA
About this business
Location details
4 Cardinal Park Dr SE, Leesburg, VA, 20175, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 5:30 p.m. | |
| Tue | 7:30 a.m. to 5:30 p.m. | |
| Wed | 7:30 a.m. to 5:30 p.m. | |
| Thu | 7:30 a.m. to 5:30 p.m. | |
| Fri | 7:30 a.m. to 5:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I had to return to this location for a 3rd visit to have them fix their, self admitted, subpar repairs. This shop missed 5 deadlines that they made themselves. During the 2nd visit, I showed the GM the damage caused by their tech and was assured everything would be repaired in 2 days. When I went back after 4 days, not the 2 days that was promised , there were still 2 issues that were not addressed. This time, I waited in their waiting room while the issues were resolved and asked for the password to their wifi. I was told t... read more
No one wants to have to get a car repaired. But if you do, this is the absolute best way to do it. Great value for money, perfect customer experience, superior result.
Caliber Collision’s handling of my repair was deeply disappointing from start to finish. They took possession of my vehicle the day before Christmas, yet as a USAA Direct Repair Shop, it still took four business days just to generate an estimate. That delay alone significantly extended the repair timeline, ultimately pushing completion from December 23rd to January 14th. Because of these delays, my rental coverage ran out on January 4th. When I raised concerns, USAA stated that Caliber Collision would cover the additional re... read more
Frequently asked questions about Caliber Collision
How is Caliber Collision rated?
Caliber Collision has a 4.8 star rating with 623 reviews.
When is Caliber Collision open?
Caliber Collision is open now. It will close at 5:30 p.m.
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