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Caliber Collision
- Automotive
- Cedar Park, TX
About this business
Caliber Collision didn’t become the nation’s largest collision repair company by accident. It’s taken an unyielding commitment to our teammates, our customers and our communities. Caliber offers a network of 1,150+ convenient repair centers throughout 32 states in the U.S. to meet your service needs all year round with an industry-best limited lifetime warranty that protects you for as long as you own the vehicle. While it’s not easy to turn an auto accident into a memorable service experience, our te... read more
Location details
1901 S Bell Blvd, Cedar Park, TX, 78613, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 5:30 p.m. | |
| Tue | 7:30 a.m. to 5:30 p.m. | |
| Wed | 7:30 a.m. to 5:30 p.m. | |
| Thu | 7:30 a.m. to 5:30 p.m. | |
| Fri | 7:30 a.m. to 5:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
If you are looking for a place where no one really cares about you as customer, this is the place to be… still going back and forth with them on a very minor damage since early June, they can’t put a bumper back in place correctly! The lack of attention to details is unbelievable. I had to take five days off so far and other than Jesse no one cares, but he can’t do everything on his own and he needs better staff all around
My experience in repairing my vehicle from an accident with a deer, and then a hit-and-run was very positive. They worked with my insurance company and walked me through the estimating, got me into a rental, and gave me updates all through the repair process. My coordinator, Michael, took time to explain the nature of the damage, and updated me on progress. I appreciate the time he took to explain my case in calls and emails. He even finished a day early.
Definitely a 5 star experience, great customer service, great communication, absolutely loved the text updates. The repairs were done very fast, I was expecting 4+ weeks but I don’t think it was even 2. I hope I don’t need your service again, for obvious reasons. But heaven forbid, if we do we will be return customers.
Rude and condescending during intake. Someone bringing a car in for repairs is already having a rough time, but there was zero empathy from him. He was argumentative and immediately told me I was wrong about what happened to my car (there are polite ways to say this - he didn’t use them), then to not “argue” with him and save it for the insurance company. Luckily my car was transferred to another Caliber location where I was actually taken care of. But Cedar Park didn’t provide them with the paperwork right away, which delay... read more
Jason and team are MVPs. Consistent updates, great body work and friendly every single time. Truly all rock stars, highly recommended! A+++
Frequently asked questions about Caliber Collision
How is Caliber Collision rated?
Caliber Collision has a 4.4 star rating with 363 reviews.
When is Caliber Collision open?
Caliber Collision is closed now. It will open tomorrow at 7:30 a.m.
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