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Caliber Collision
- Automotive
- Laguna Beach, CA
About this business
Caliber Collision didn’t become the nation’s largest collision repair company by accident. It’s taken an unyielding commitment to our teammates, our customers and our communities. Caliber offers a network of 1,150+ convenient repair centers throughout 32 states in the U.S. to meet your service needs all year round with an industry-best limited lifetime warranty that protects you for as long as you own the vehicle. While it’s not easy to turn an auto accident into a memorable service experience, our te... read more
Location details
2105 Laguna Canyon Rd, Laguna Beach, CA, 92651, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 5:30 p.m. | |
| Tue | 7:30 a.m. to 5:30 p.m. | |
| Wed | 7:30 a.m. to 5:30 p.m. | |
| Thu | 7:30 a.m. to 5:30 p.m. | |
| Fri | 7:30 a.m. to 5:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Ernesto, Cynthia, Gibson, and the "shop" staff provided friendly, efficient, and skilled service at a fair price. The repair, at the rear of my car, is excellent. I was also very pleasantly surprised that the staff included complimentary clearing of yellowed clouding of my front headlight lenses, making them look like new! Highly recommended.
I would not recommend Caliber Collision, Laguna Beach. Due to a Caliber/Insurance company mistake, harassing emails, and threats ensued. This is after a courtesy phone call and email to explain I was traveling and would look into it upon my return. They certainly would benefit from customer service etiquette training. **UPDATE** Gibson, the manager came in person to pick up payment and apologized for the miscommunication.
Caliber Collision not only delivered high-quality work but also provided exceptional customer support. Their commitment to keeping customers informed throughout the repair process was truly impressive, ensuring a seamless and satisfying experience.
Frequently asked questions about Caliber Collision
How is Caliber Collision rated?
Caliber Collision has a 4.8 star rating with 196 reviews.
When is Caliber Collision open?
Caliber Collision is open now. It will close at 5:30 p.m.
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