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749 N Poplar St #400, Ste 400, Orange, CA, 92868, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 7:30 a.m. to 5:30 p.m. | |
Tue | 7:30 a.m. to 5:30 p.m. | |
Wed | 7:30 a.m. to 5:30 p.m. | |
Thu | 7:30 a.m. to 5:30 p.m. | |
Fri | 7:30 a.m. to 5:30 p.m. | |
Sat | Closed | |
Sun | Closed |
They worked fast enough on my car (8days). They notified me my car was ready to be picked up via phone call but they had to wait for the insurance, then I got a text via their automated system saying my car was ready. When I got there I couldn’t actually pick it up because of an insurance technicality and they refused to release my vehicle. They should either use their staff to inform the customers or their automated system, not both. Why did they even communicate with me if the car wasn’t ready? Wasted money on multiple Ube... read more
After my car was hit, I was super nervous about where to take it—I really wanted my car to look the same as before the accident. I chose this Caliber Collision location after reading reviews, and I couldn’t be happier with my decision. The process was easy from the start. Insurance handled the paperwork, the receptionist was welcoming, and Billy and Raul helped me along the way. Both were awesome—friendly, clear, and great at keeping me in the loop. The ETA was spot on, but the best part was my car was actually ready earlier... read more
I’ve had to bring my truck to Caliber Collision a couple of times now, and they’ve always taken good care of me. My 2024 Tacoma got rear-ended. Luckily there was no frame damage, but the tailgate was completely replaced and they fixed the part of the cab that the bed got pushed into. They even got me the custom dealership rear bumper with the sensors working just like new. I had to come back later for the tailgate inserts and decals, and that was super easy. It was no hassle at all. They also sent someone out to put on the r... read more
Had a great experience at Caliber Collision! They did an awesome job on my car—fast, clean, and professional. Their estimate beat others by over $100, which was a pleasant surprise. Billy A. was super friendly and took the time to explain everything clearly. You could tell he’s proud to be part of the team, and it shows in the quality of service. Definitely recommend this place and would return for future work if needed
Billy Aparicio was my service representative. He was very professional, knowledgeable and courteous. All the other team members offered excellent customer service as well. To resume, if you are looking for great customer service, options and repairs properly done the first time at a great value; come see Billy and his Caliber Collision team. I am a returning customer and I highly recommend their talents and service. Hopefully not soon but until next time Billy...!!!
Caliber Collision has a 4.4 star rating with 215 reviews.
Caliber Collision is closed now. It will open tomorrow at 7:30 a.m.
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