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Caliber Auto Glass

4.2

About this business

Location details

722 Iredell St, Durham, NC, 27705, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 4:00 p.m.
Tue8:00 a.m. to 4:00 p.m.
Wed8:00 a.m. to 4:00 p.m.
Thu8:00 a.m. to 4:00 p.m.
Fri8:00 a.m. to 4:00 p.m.
SatClosed
SunClosed
4.219 reviews
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Mandy C's profile image
Mandy C 
on Google
a week ago

They gave me a $270 estimate for my window replacement but charged $400.07 upfront. The technician came with the wrong part on my initial appointment, so it was canceled. Refund was never initiated so I had to dispute the charge with my card company. Worst part is they postponed my appointment two more times due to their poor communication and delays, shipping parts to the wrong location. After multiple follow ups and delays, I ended up paying over $350, much higher than the original quote. I struggled without a fixed window... read more

David Watson's profile image
David Watson 
on Google
a month ago

Customer for life. Widow broke, called Caliber, they came. End of story. Installer was all over it. Good guy. Repped his company well. Thank you Caliber Auto Glass 

Emily Rogers's profile image
Emily Rogers 
on Google
2 months ago

Edit: revising my review. They came out again to fix the problem. Appreciate their thoroughness and follow through! Windshield was not installed correctly -- windshield coming off its rubber seal and whistling. In their defense, they brought out technicians quickly (and for free) to try to diagnose the problem after I called. I appreciated their thorough inspection. But in the process, they broke a part of my car. The whistling sound still persists. Total hassle. Will have to pay for dealership to replace the car part and fi... read more

Emily Rogers's profile image
Emily Rogers 
on Google
2 months ago

Windshield was not installed correctly -- windshield coming off its rubber seal and whistling. In their defense, they brought out technicians quickly (and for free) to try to diagnose the problem after I called. I appreciated their thorough inspection. But in the process, they broke a part of my car. The whistling sound still persists. Total hassle. Will have to pay for dealership to replace the car part and fix windshield. 

Joe Roberto's profile image
Joe Roberto 
on Google
4 months ago

I can’t speak for their service, but you can’t get an appointment with these folks inside two weeks. My windshield was totally smashed to the point the vehicle was not drivable. Called to get my window replaced, associate said they had the windshield in stock but couldn’t get me an appointment for two weeks. 

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Frequently asked questions about Caliber Auto Glass

How is Caliber Auto Glass rated?

Caliber Auto Glass has a 4.2 star rating with 19 reviews. 

When is Caliber Auto Glass open?

Caliber Auto Glass is open now. It will close at 4:00 p.m.  

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