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1941 E Miraloma Ave Ste B, Ste B, Placentia, CA, 92870, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
CalDigit TS4 Hub: Unacceptable Quality, Even Worse Support ★☆☆☆☆ There is a critical flaw with the CalDigit TS4 dock—when connected to my MacBook Pro, there’s a loud, persistent hum that ruins any audio experience. I’ve spent weeks in a futile exchange with CalDigit support, desperately seeking the replacement power supply that everyone knows is the issue with this model. CalDigit has failed to take ownership or offer any real solution, leaving me with overpriced hardware and endless frustration. This company’s refusal to st... read more
Their T4 failed with in 10 months. It was $499.99. I tried to contact support for 2 weeks, NO response.
Their T4 failed with in 10 months. It was $499.99. I tried to contact support for 2 weeks, NO response.
We contacted CalDigit Europe twice via email in early February and once via chat in mid-February about a repair issue (USB-C Pro Dock), but have not received a response to date. Through the old website we found a phone number, but no one answered either. We were actually satisfied with CalDigit on the whole, but at this point we are astonished about the unmotivated communication. If any CalDigit support staff are reading this, we would appreciate a response.
Caldigit has a 2.4 star rating with 7 reviews.
Caldigit is closed now. It will open tomorrow at 9:00 a.m.
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