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Cal-Royal

4.1

About this business

Location details

6605 Flotilla St, Commerce, CA, 90040, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.163 reviews
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Luis Cobian's profile image
Luis Cobian 
3 months ago
Tiffany Daniels's profile image
Tiffany Daniels 
3 months ago

5 stars all the way! I had the pleasure of working with a young man named Jerald from Technical Support, and he was an absolute sweetheart. He helped me design a complex two-door application involving two door closers, surface vertical rod exit devices with FLR2298, and outside trim. Even my installer was struggling to figure it out — but Jerald made it all so easy. He guided us step by step through a video call, showing us exactly how to set up the exit devices. Thanks to his help, everything has been working flawlessly for... read more

Patrick Clark's profile image
Patrick Clark 
8 months ago

Needed a new handle and rosette Jerald at Cal-Royal put me in touch with a dealer and even looked up the parts numbers for me. Excellent customer service. I would highly recommend them 

Handyman Creative Solutions's profile image
Handyman Creative Solutions 
11 months ago

I was reading some of the older reviews here and noticed that, between three and seven years ago, there were complaints about poor customer service. I’m not sure how long Jerald has been working at Cal-Royal, but my experience with him was excellent. He was very responsive and professional throughout the process. I didn’t have all the paperwork or a receipt for my 10-year-old door closer. When I mentioned that it seemed unreasonable to expect a receipt for a product with a lifetime warranty clearly branded with their name, J... read more

Kevin Netty's profile image
Kevin Netty 
a year ago

I recently called for technical support and Jerald responded to me. He was extremely respectful, helpful and accommodating. I rarely experience such a follow up and customer service. When I got there Chester and Jerald greeted me and they both extended the same level of service. They are both a huge asset to the team in this company. Knowledgeable, precise and consistent and fast. Five star all the way! Thank you again! 

Frequently asked questions about Cal-Royal

How is Cal-Royal rated?

Cal-Royal has a 4.1 star rating with 63 reviews. 

When is Cal-Royal open?

Cal-Royal is closed now. It will open at 9:00 a.m. 

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