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Cal-Royal
- Hardware Stores
- Commerce, CA
About this business
Location details
6605 Flotilla St, Commerce, CA, 90040, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
5 stars all the way! I had the pleasure of working with a young man named Jerald from Technical Support, and he was an absolute sweetheart. He helped me design a complex two-door application involving two door closers, surface vertical rod exit devices with FLR2298, and outside trim. Even my installer was struggling to figure it out — but Jerald made it all so easy. He guided us step by step through a video call, showing us exactly how to set up the exit devices. Thanks to his help, everything has been working flawlessly for... read more
Needed a new handle and rosette Jerald at Cal-Royal put me in touch with a dealer and even looked up the parts numbers for me. Excellent customer service. I would highly recommend them
I was reading some of the older reviews here and noticed that, between three and seven years ago, there were complaints about poor customer service. I’m not sure how long Jerald has been working at Cal-Royal, but my experience with him was excellent. He was very responsive and professional throughout the process. I didn’t have all the paperwork or a receipt for my 10-year-old door closer. When I mentioned that it seemed unreasonable to expect a receipt for a product with a lifetime warranty clearly branded with their name, J... read more
I recently called for technical support and Jerald responded to me. He was extremely respectful, helpful and accommodating. I rarely experience such a follow up and customer service. When I got there Chester and Jerald greeted me and they both extended the same level of service. They are both a huge asset to the team in this company. Knowledgeable, precise and consistent and fast. Five star all the way! Thank you again!
Frequently asked questions about Cal-Royal
How is Cal-Royal rated?
Cal-Royal has a 4.1 star rating with 63 reviews.
When is Cal-Royal open?
Cal-Royal is closed now. It will open at 9:00 a.m.
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