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Cal-Royal
- Hardware Stores
- Commerce, CA
About this business
Cal-Royal manufactures security door hardware - locksets, door closers, door hardware dead bolts for wholesale accounts. Our door locks have protected homes and businesses for 20 years and have been used in home design and remodeling, school security, and other commercial locking applications.
Location details
6605 Flotilla St, Commerce, CA, 90040, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Needed a new handle and rosette Jerald at Cal-Royal put me in touch with a dealer and even looked up the parts numbers for me. Excellent customer service. I would highly recommend them
I was reading some of the older reviews here and noticed that, between three and seven years ago, there were complaints about poor customer service. I’m not sure how long Jerald has been working at Cal-Royal, but my experience with him was excellent. He was very responsive and professional throughout the process. I didn’t have all the paperwork or a receipt for my 10-year-old door closer. When I mentioned that it seemed unreasonable to expect a receipt for a product with a lifetime warranty clearly branded with their name, J... read more
I recently called for technical support and Jerald responded to me. He was extremely respectful, helpful and accommodating. I rarely experience such a follow up and customer service. When I got there Chester and Jerald greeted me and they both extended the same level of service. They are both a huge asset to the team in this company. Knowledgeable, precise and consistent and fast. Five star all the way! Thank you again!
Jerald is the best!!! 10 of 10 amazing customer service and technical support, I have been to Cal-royal for more than 8 years, I remember him in the WILL CALL the best of person to talk, very knowledgeable and he knows what is he doing. This is guy is equivalent to 10 peoples in Cal-royal, Congratulations Bernie and Chester, he is gem in the box, hard to find and such an asset to the team.
If you’re looking for a job, and looking for a growing company. This is not it, look for something else. HR doesn’t even have a degree and does not know what Human Resources is for. Upper management sucks
Frequently asked questions about Cal-Royal
How is Cal-Royal rated?
Cal-Royal has a 4.1 star rating with 61 reviews.
When is Cal-Royal open?
Cal-Royal is closed now. It will open tomorrow at 9:00 a.m.
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