Cadence Bank's cover image

This profile has not been claimed by the business owner or representative.

to update business information, get appointment requests, engage visitors with web chat, and more!

Cadence Bank

1.6

About this business

Location details

505 E Palm Valley Blvd #100, Round Rock, TX, 78664, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
1.69 reviews
Select a rating
HDC Chief's profile image
HDC Chief 
10 months ago

Any day this bank should be shut down. I have been unable to access my DIRECT DEPOSIT Since Thursday, It's Saturday and Monday is a holiday. They had no problem pulling an overdraft fee though. This place is CRIMINAL and fraudulent to the highest degree. They make Vanguard and Blackrock look like angels. Absolutely disgusting. 

Andrew's profile image
Andrew 
10 months ago

We have been with this location since it was Bancorp... Cadence is absolutely trash, Can't seem to ever have our online balance be correct, And loves charging hidden fees. The windows staff are usually very kind, I just can't stand the new policies and some of the new folks management has replaced... Update 1-17-25 After being unable to access my funds due to a ridiculous outage - We are leaving this bank as soon as the outage has been recovered. I was unable to pay any bills DESPITE both my wife and I direct depositing our ... read more

A Eggshell's profile image
A Eggshell 
10 months ago

We have been with this location since it was Bancorp... Cadence is absolutely trash, Can't seem to ever have our online balance be correct, And loves charging hidden fees. The windows staff are usually very kind, I just can't stand the new policies and some of the new folks management has replaced... Update 1-17-25 After being unable to access my funds due to a ridiculous outage - We are leaving this bank as soon as the outage has been recovered. I was unable to pay any bills DESPITE both my wife and I direct depositing our ... read more

Sam Mcgowen's profile image
Sam Mcgowen 
a year ago

Been a member since before when it was bancorps south Best customer service Best head teller I’ve experienced in awhile from a cadence bank . Not sure why there’s so many people hating the crossover. People don’t like change I guess 

A&M Exhaust's profile image
A&M Exhaust 
a year ago

Absolute trash. Avoid at all costs. We've been business customers here since it was Bancorp. 1) Now Cadence can't seem to ever have my online balance reflect transactions within even 48 hours. This has been the cause of multiple overdraft fees, And screwed up business orders due to inaccurate balances. 2) It also seems that they like to pull and deposit money in whatever order is most likely to cause you to overdraft. Very reminiscent of the things Wells Fargo got in trouble for. 3) I'm having a SECOND escrow analysis done w... read more

Frequently asked questions about Cadence Bank

How is Cadence Bank rated?

Cadence Bank has a 1.6 star rating with 9 reviews. 

When is Cadence Bank open?

Cadence Bank is closed now. It will open tomorrow at 9:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com