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Cactus Club Cafe Head Office

2.9

About this business

Location details

550 W Broadway #201, Vancouver, BC V5Z 1E9, Canada, Vancouver, BC, V5Z 1E9, Canada

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WeekdayScheduleStatus
Mon8:30 a.m. to 5:00 p.m.
Tue8:30 a.m. to 5:00 p.m.
Wed8:30 a.m. to 5:00 p.m.
Thu8:30 a.m. to 5:00 p.m.
Fri8:30 a.m. to 5:00 p.m.
SatClosed
SunClosed
2.920 reviews
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Shelley Tallarico's profile image
Shelley Tallarico 
a week ago

Not happy they took off 2 vegetarian options for Happy Hour and never replaced with anything. I don't think that's fair to us that don't eat animals. Used to go there quite often with friends, so hope they put things back on menu soon. 

Richard van Dyck's profile image
Richard van Dyck 
2 months ago

1) We ordered, thru Door Dash a Fennie Burger with bun. Instead they sent a lettuce wrapped burger. 2) The burger itself was over cooked and dry. 3) There was so much salt on the burger I took 2 bites and spat it out. Yes the meal went into the trash. 3) We also ordered the chicken wings and specified no pepper. We had to wipe each piece off. The chicken was laced with pepper. 4) The tofu bowl with avacodos was way too salty as well. EVERYTHING! about this meal experience doesn't even deserve a #1. We wasted our money 

Susan MacPhail's profile image
Susan MacPhail 
3 months ago

I want to tell you about the wonderful service I received from Meredith in the gift card service department. I tried ordering a gift card for friends in Vancouver and was unsuccessful three times. Each time I was told by your third-party supplier and my credit company that I could go a head and place an order. Each time it was rejected (I also had a phone message from the fraud department connected to my credit card). Finally, I was lucky enough to connect with Meredith. I don't think I can compliment her dedication to solvi... read more

tanya lehmann's profile image
tanya lehmann 
7 months ago

STAY FAR AWAY FROM THIS DISASTER OF A SO CALLED RESTAURANT I am compelled to write this review because the level of disappointment I have experienced with your food service and management is beyond words. ESPECIALLY JANE at head office. What makes this situation even more infuriating is the fact that complaints have been raised repeatedly, yet your head office has done absolutely nothing to correct the problems. The food itself is consistently unacceptable. Meals arrive cold, poorly prepared, and lacking even the most basic ... read more

Mary Lanchez's profile image
Mary Lanchez 
7 months ago

Absolutely Terrible Experience Cactus Café should be embarrassed to call itself a restaurant. The food was flat-out awful — bland, poorly prepared, and nowhere near worth the price. I’ve had better meals from gas stations. Everything tasted like it had been thrown together with zero care or skill. The service was even worse. The staff acted like serving customers was an inconvenience. Slow, dismissive, and completely uninterested in doing their jobs. I felt ignored from the moment I walked in until the moment I walked out. S... read more

Frequently asked questions about Cactus Club Cafe Head Office

How is Cactus Club Cafe Head Office rated?

Cactus Club Cafe Head Office has a 2.9 star rating with 20 reviews. 

When is Cactus Club Cafe Head Office open?

Cactus Club Cafe Head Office is closed now. It will open tomorrow at 8:30 a.m. 

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