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Cactus Club Cafe Head Office
- Business Services
- Vancouver, BC
About this business
Location details
550 W Broadway #201, Vancouver, BC V5Z 1E9, Canada, Vancouver, BC, V5Z 1E9, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I want to tell you about the wonderful service I received from Meredith in the gift card service department. I tried ordering a gift card for friends in Vancouver and was unsuccessful three times. Each time I was told by your third-party supplier and my credit company that I could go a head and place an order. Each time it was rejected (I also had a phone message from the fraud department connected to my credit card). Finally, I was lucky enough to connect with Meredith. I don't think I can compliment her dedication to solvi... read more
STAY FAR AWAY FROM THIS DISASTER OF A SO CALLED RESTAURANT I am compelled to write this review because the level of disappointment I have experienced with your food service and management is beyond words. ESPECIALLY JANE at head office. What makes this situation even more infuriating is the fact that complaints have been raised repeatedly, yet your head office has done absolutely nothing to correct the problems. The food itself is consistently unacceptable. Meals arrive cold, poorly prepared, and lacking even the most basic ... read more
Absolutely Terrible Experience Cactus Café should be embarrassed to call itself a restaurant. The food was flat-out awful — bland, poorly prepared, and nowhere near worth the price. I’ve had better meals from gas stations. Everything tasted like it had been thrown together with zero care or skill. The service was even worse. The staff acted like serving customers was an inconvenience. Slow, dismissive, and completely uninterested in doing their jobs. I felt ignored from the moment I walked in until the moment I walked out. S... read more
⭐ 1-Star Review Even my bank teller was warning me about Cactus Club locations he’s been to a couple after his awful visits, and now I get why this place is disgraceful mess from top to bottom. The service is trash, the management is invisible, and the whole operation feels like nobody has a clue what they’re doing. I tried escalating the issue and was handed off to someone calling herself the “main” head office contact Jane. She sounded unbelievably young, completely unprepared, and gave off zero confidence that anything wo... read more
Had a great night with yummy food and our server Damian was very friendly which gave us a great experience overall :)
Frequently asked questions about Cactus Club Cafe Head Office
How is Cactus Club Cafe Head Office rated?
Cactus Club Cafe Head Office has a 2.9 star rating with 18 reviews.
When is Cactus Club Cafe Head Office open?
Cactus Club Cafe Head Office is closed now. It will open tomorrow at 8:30 a.m.
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