Cachet Boutique Hotel NYC

Tai Khuong 

on Google

a year ago

From the moment we arrived, we were greeted with such warmth by Polly, and it instantly gave us a sense of true Kunming hospitality. Her kindness and professionalism made us feel right at home from day one. Even on our last day, after an unexpected mishap outside the hotel, Polly and LiMon both stepped in to support us — going above and beyond to make sure we were okay and had a smooth experience before heading to our flight. We’re truly grateful for their care. LiMon was also incredibly helpful with our luggage and provided... read more

Sara 

on Google

a year ago

Check in room had no heat. Sends a maintenance man to “fix” tells us we can go out & when we got back it would be fix. Um no, we just walked around over 5 hours we needed a hotel room at this point. So they give us another room, this one had no heat either. Finally got a third room & I notice each room didn’t have a fridge, safe, or even a phone to call down to the front desk. You have to call on your cell & most of the time the 24 hour front desk help won’t answer. Booked this weekend for my husband & I’s 5 year anniversary... read more

Rose Godfrey 

on Google

a year ago

This hotel is weird. It looked like our hotel room was half made. It was missing bedside tables and chairs and the heat didn’t work in late November. Someone left their old conditioner in the bathroom which was odd. Women walking around the hallways in undergarments. No phone in the room to call front desk. Pricy hotel for a very strange experience