Cabins at Grand Mountain By Thousand Hills Resort

Carrie Hartman 

on Google

a month ago

I do not reccomend staying here! I could say a lot of negative about this cabin, but the biggest issues were mouse poop (a lot of it), fridge & freezer not working properly and the microwave was falling apart. We did contact the office about the issues on day 1. Someone came out to vacuum up the mouse poop (no cleaning products like disinfectant) . A couple of days later another person came to fix the freezer. We were told we would receive a call from the manager about the issues. Never did. After week being back home, I fin... read more

Dan Hartman (ABurntTurkey) 

on Google

a month ago

This 1 star review exists because our politeness and patience was misread as weakness. I know my review doesn’t sway the corporations nor will it cause a loss in profit margins. The main thing for reviews like this is to put a pin in a moment where a business did not do what they promised or had to be constantly pressed to handle a situation correctly. We've already been contacted so any replies to this will be ignored and will in no way convince me to change my rating. What we were offered in return was simply a gesture and... read more