Cabinets To Go

Heath H. 

on Birdeye

2 years ago

I’ve been a General contractor for over 20 years. All I ordered was a 3’x7’ island and I even sketched Aaron, the sales/designer in Kent, an example. After multiple emails and phone calls back and forth with Aaron, I finally got an estimate six weeks later. I let Aaron know it’s probably the worst response time that I have ever seen on an estimate for such a simple order of cabinets. After paying over $3000 for an island, it arrived as a 2’x7’ unassembled. I signed off on a 7’ island. Nowhere did I sign off on a 2’ Island. O... read more

Carayhaas H. 

on Birdeye

7 years ago

Kent, Wa has the worst customer service. Once they make the sell they don’t follow up, return emails or phone calls. Thought contacting the manager Michael would help, but he flat out doesn’t care either. Did finally speak to the regional manager which hooked me up with customer care Brittney which was very helpful. Was sent the wrong door, which another door was ordered but still never came in. Brittney did follow up to cancel, but said the refund had to be done where I purchased it. Which Brittney was kind enough to speak ... read more