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C & E Appliance Services
- Appliances
- Heritage Village, CT
About this business
Location details
72 West Flat Hill Road, Heritage Village, CT, 06488, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Our freezer defrosted everything and now our fridge part is warming. Had a service call set for 8 am today, waited an hour and a half no show, no call, finally got through to them to cancel appt (says they opened but no one answered phones until 9:15) i wouldnt not recommended this company, very unreliable especially when you wait around and have to rush into work!
Working with this company was an absolute nightmare. I made the mistake of paying upfront for my service and they completely took advantage of me (probably because I’m a young, single female). I needed my oven repaired and they came out to “fix it” on 4 separate occasions... each time a “new” problem occurred which needed me to pay for a new part. On top of that every time I reached out to the company, the receptionist was so rude and foul to me I can’t believe they accept that as customer service. At the end of the day I’m ... read more
Working with this company was an absolute nightmare. I made the mistake of paying upfront for my service and they completely took advantage of me (probably because I’m a young, single female). I needed my oven repaired and they came out to “fix it” on 4 separate occasions... each time a “new” problem occurred which needed me to pay for a new part. On top of that every time I reached out to the company, the receptionist was so rude and foul to me I can’t believe they accept that as customer service. At the end of the day I’m ... read more
They don’t show up when they’re supposed to. Put a complaint in with Lowe’s. I plan on escalating this to the senior leadership Until it gets some attention
The worst customer service ever in the history of customer service. If you could use someone else do it
The tech guy is very nice, but they are very slow. Have been working on my dishwasher since May 2017. It is the end of February 2018 and it still doesn't work. They"prioritize", you see, and dishwashers are very low priority.
If I could give zero stars I would. The worst experience. Already complained to Lowes. Calling Samsung directly next. They have been here 3 times - still no dryer. Looks like the wrong part was ordered but praying I am wrong. This is ridiculous. Three missed days at work. Hundreds of dollars spent on laundry service. (we have a farm - we have a lot of laundry). Calling the office is useless - she actually referred to the service guy as a "f*&^iing A$$8ole" - nice way to speak about your co worker!! And it was left in pieces ... read more
Avoid at all cost. No customer service. No communication. Yet to show up for me to judge their work, but from reading internet reviews, I am not hopeful. I need to ask Lowes for a different servicing company if possible. C & E act like they couldn't be bothered with me. They never answer phones nor have an empty voice mailbox. If I could leave a zero star I would.
Frequently asked questions about C & E Appliance Services
How is C & E Appliance Services rated?
C & E Appliance Services has a 2.5 star rating with 71 reviews.
When is C & E Appliance Services open?
C & E Appliance Services is closed now. It will open tomorrow at 9:00 a.m.
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