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Byline Bank
- Banks
- Oswego, IL
About this business
Specialties Chicago born and raised. For over 100 years, we've helped Chicago's businesses and neighborhoods thrive. Today, we're a nationwide commercial bank with more than 50 branches in the Chicagoland and Milwaukee area, and offices all across the country. Throughout our journey, our name has changed--but our passion to serve our customers remains the same. We're still down the street, and now we have more resources than ever to serve the makers, builders and dreamers of this amazing city--and through the nation.
Location details
10 S Madison St, Oswego, IL, 60543, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 1:00 p.m. | |
| Sun | Closed |
I have had nothing but excellent interactions with both tellers and personal bankers at this branch. When I first moved to town to care for my parents and was trying to sort out the mess they made of their accounts the personal banker, Zain, was extremely helpful. The staff are friendly, remember me even when it's been a few months since I've been into the branch and always ask how my parents are doing. This branch at least feels more like a "hometown" bank than even the credit union I've belonged to for years. I'm actually ... read more
I have used Byline Bank for over a decade (including under its previous names). This is fourth different branch I chosen to use, having moved to the area in 2019. Their service has gone dramatically down hill recently, including our two most recent visit there. Sadly, after 20+ years as their loyal customer, I am now shopping for a new bank. 3 weeks have passed since I first reported my lost debit card and asked for it to be replaced. I just now learned that they had not yet even order the replacement card to be sent to me. ... read more
I don't think ethnicity had anything to do with it, But a lack of Management Supervising and Training!! No Customer Service Etiquette, but slowly learning now.
I have used Byline Bank for over a decade (including under its previous names). This is fourth different branch I chosen to use, having moved to the area in 2019. Their service has gone dramatically down hill recently, including our two most recent visit there. Sadly, after 20+ years as their loyal customer, I am now shopping for a new bank.
Was going to be a first time customer, unfortunately very bad customer service. Seems like they don’t take cashiers checks up to a certain date. Mine were shy to be from a year, no verbiage on check to void after certain amount of time. They said we can’t because is like we are giving you a certificate of deposit for that amount and you can go to another bank. “They called operations who said they can’t” but I called their corporate number and asked this question and they said I shouldn’t have a problem. I have work in banki... read more
Frequently asked questions about Byline Bank
How is Byline Bank rated?
Byline Bank has a 2.4 star rating with 19 reviews.
When is Byline Bank open?
Byline Bank is open now. It will close at 5:00 p.m.
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