Buybuy Baby's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Buybuy Baby

3.5

About this business

Message from buybuy BABY 

Location details

790 Jefferson Rd, Brighton, NY, 14623, United States

Get directions
WeekdayScheduleStatus
Mon10:00 a.m. to 8:00 p.m.
Tue10:00 a.m. to 8:00 p.m.
Wed10:00 a.m. to 8:00 p.m.
Thu10:00 a.m. to 8:00 p.m.
Fri10:00 a.m. to 9:00 p.m.
Sat10:00 a.m. to 9:00 p.m.
Sun10:00 a.m. to 6:00 p.m.
3.5100 reviews
Select a rating
Jasmine Regan's profile image
Jasmine Regan 
recommend  Recommended
5 years ago

After losing our baby crib in our move we needed a new one and we needed to leave the store with it that day. Kris showed me everything that was in stock and when the box wouldn’t fit in our SUV he helped me unbox it and get it in the car so our child could have a safe place to sleep that night. He is the nicest and most knowledgeable employee I’ve ever encountered at a Buy Buy Baby store. 

Stacey N Joseph's profile image
Stacey N Joseph 
recommend  Recommended
6 years ago

I love going there, staff are friendly 

Sarah ChaconWollschlegercaleo's profile image
Sarah ChaconWollschlegercaleo 
6 years ago

First time in the store. Had a lot to choose from. They could work on having more than 1 cashier, and when calling one, have that person hustle to help. Took awhile to buy 1 item. Otherwise my first experience was ok. 

Alyssa Barbato's profile image
Alyssa Barbato 
7 years ago
Tom Beaman Jr.'s profile image
Tom Beaman Jr. 
7 years ago
Rachel Bonner's profile image
Rachel Bonner 
7 years ago

First time here last night started a registry. This is my first baby so I was clueless about products and what I needed. The associates were extremely knowledgeable and helpful and I was given a ton of one on one attention. I learned a lot and will be back to put more on the list! 

Candice Aforismo's profile image
Candice Aforismo 
7 years ago

The item that I needed was not carried in the store, so a store associate ordered it for me. The package game and the shipping box was intact but the product box and product was scratched and damaged. Long story short, I spent several hours on hold and talking to customer service where they said they would express me a new one to come by Saturday, May 13, the day of the shower. Today I get a fed ex email saying it will be delivered on the 15th which is a Monday, after the shower. I called the store and spoke with the manager... read more

Brian Burroughs's profile image
Brian Burroughs 
8 years ago

Our first book called dada!!:)first time ever going and experience ill never forget.its been a great day and beautiful weather here in rochester :) 

Bobbi Jennings's profile image
Bobbi Jennings 
8 years ago

I absolutely love this store wonderful people there always willing to help . I did my baby registry there and at Target highly recommend buy buy baby great people and prices and they price match!! and had Zero issues. target had the worst customer service ever I originally ordered my stroller through them and they kept delaying it over four times and it was cutting into my due date . fought for hours to refund me cash but they would only do a gift card . was so frustrating I will never go there again not customer friendly. T... read more

Frequently asked questions about Buybuy Baby

How is Buybuy Baby rated?

Buybuy Baby has a 3.5 star rating with 100 reviews. 

When is Buybuy Baby open?

Buybuy Baby is closed now. It will open at 10:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com