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260 E Broad St, Rochester, NY, 14604, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I am a State Farm agent. I started using Butler Till in November 2025 because they are the only company that State Farm will give a subsidy for using. In July 2026 my rep from Butler Till sent me a list of phone numbers with dates and talk times to research. While researching I found that over half of the numbers they provided were in my call logs, meaning those people had never had contact with my office. I am being charged for leads that are not coming to my office. I asked where they were going and have not been able to g... read more
Natalie S. is fantastic, she goes the extra mile to make sure our agency is preforming at its best. She has the best energy, super knowledge. Breaks down all the information to help you make the best decision for your agency. Highly recommend Natalie as a Field Account Manager.
Edited: from response- leadership NEVER reached out. I’m not shocked but if you’re going to put it out into the universe the least you can do is follow through. Complete dumpster fire! Such a mess trying to switch to them and get items sorted out. Kept finding missing pieces of the puzzle on my own without them noticing. Continually reassured, yet no progress was made. Returning to my prior marketing company.
If you are a SF agent I would stay far away. I signed up (and added significant additional funding) about 6 months ago and had regular calls with my account manager. We reviewed the lead volume and the account manager always made it sound like great results when it came to leads/calls/impressions, but when I cross referenced what they claimed to be providing compared to my ECRM dashboards there was no change in lead volume from before I signed up when I was receiving leads organically. I also cross referenced our call log wi... read more
Butler/Till has a 4.1 star rating with 32 reviews.
Butler/Till is closed now. It will open at 8:00 a.m.
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