Butler Fence Co Inc

Midge D. 

on Birdeye

4 years ago

Came out to my residence and Rick told me he would email an estimate. It has been 8 days and no estimate. Called the business and still no estimate. They are a very poor customer service business and they will not have my business.  

R L. 

on Birdeye

6 years ago

Company showed up and was paid to take down the old fence and debris; took fence down and started the project. Paid $1000 in February $3000 more the day they artived. Day 2 of setting the posts they trashed my property, left concrete all over and wood. They came back to set the panels; I had gathered up the debris they threw on my neighbors property and mine. Came back 4 days later, The panels are crooked, they were up on my front porch mud everywhere, busted my electrical outlet cover. Debris everywhere, they told me o... read more

Steve 

on Birdeye

8 years ago

The worse place I have ever had to work with.Guys had to hand dig my whole job come on 2017 by some equipment.Guys were awesome shitty company though. Irma very pushy to get money from us before job was even done.Go with other fence company 

Rob 

on Birdeye

8 years ago

They are a shitty company stay away from them think owner RICK AUSTIN does crack 

Amy W. 

on Yellow Pages

9 years ago

This company is horrendous. After we signed the agreement we were told that it would be 2 weeks. After 6 weeks and several calls the salesman had an administrator call to advise that they were behind schedule that it would be 2 more days. Well another week went by and I called again, spoke to another admin who told me that they used our fence at another job! Another 2 weeks and several calls to them (with no call back) they showed up to install. Their lack of customer service is astonishing. I would NEVER recommend them to a... read more

realtorresource 

on Citysearch

12 years ago

Terrible Service – Avoid them for Commercial too! I wish I had read the other review before considering them. They began work before authorized to do so and when I called Rick to straighten it out, he wasn't available and did not return calls for several days. They left the fence in WORSE shape than before they started and refused to return to fix. Manager/Partner wouldn't even deal with me one on one despite repeated attempts to contact. He had secretary call to tell me that, and I quote, "crap happens".......Absolutely TER... read more

mike1250 

on Citysearch

14 years ago

Avoid them for residential fencing at all cost – I hired this company to put a pool fence up. Each pole was supposed to have a swivel bracket to support the angle of each fence panel. They failed to install them which caused big gaps where the fence panel met the pole. When I complained they sent a crew down to fix it - they only made it worse by making crooked and jagged cuts in the panels. It looked terrible. Finally after several calls and threatening to hire another company to fix it and not pay them the remaining 50%, B... read more