Butler Automotive

Harold G. 

on Birdeye

3 years ago

I took my 2007 Toyota 4Runner in for a noise while driving. They replaced the right front wheel bearing. $575 later the noise was still there. They claimed it was no problem. New mechanics found the RIGHT REAR wheel bearing to be ‘shot’ and wouldn’t have lasted much longer. DO NOT TRUST these people. Gave them one because it couldn’t be a zero. 

Pattie L. 

on Birdeye

4 years ago

I don’t know where to start I got my transmission replace I spent $4,000 and line replacement I didn’t mind paying long as the problem was fix Mr Bob kept telling me my car was gone be ready several different time remind you nothing was wrong with my car but I needed a new transmission which it took 10days for them to install they never kept me updated on my car I had to call serval time then they told me I need a condenser where the claim they put it in free now my car is shaking which it was not doing before I took it to b... read more

Jessica D. 

on Birdeye

4 years ago

Matthew at Butler automotive is awesome. From the moment I called and explained my problem he told me to bring in my vehicle and keep me informed on the process of contacting my warranty company. Excellent customer service and excellent work from beginning to end. 

Bruce W. 

on Birdeye

4 years ago

Contacted Geno Sieg (Sales Representative) Friday night interested in purchasing a newer vehicle. Told him what I was looking for, price range and all, and he sent me a picture of a 2011 Ford Focus. The picture actually wasn't the color I was interested, at least at the time, told him I would have to see it in person. We made an appointment for 10:00 am Saturday Morning, but I was bored and anxious to get this progress started, so showed up at 9am instead. Sorry I got you out of your Morning Meeting. The vehicle which I was ... read more

Vicky D. 

on Birdeye

5 years ago

"DON'T LET THE BUTLER DO IT" ShouId be zero stars. I took my car in for not having air. They replaced AC system. Picked my car up on a Friday evening right before closing and noticed a vibration and loud whinning sound when the car is idled as well as the fan was speeding up and slowing down depending on if I use gas pedal. Took car back the next Tuesday. Butler call me and sad all that noise and vibration is coming from needing a motor mount and I needed an alternator for the fan issues. Now keep in my mind I only went in ... read more

larry l. 

on Birdeye

5 years ago

Charged 1500 dollars the first time had to take it back second time charged 800 had to take it a third time then told me I need a new engine the car is a 2017 car still not right avoid this place at all cost