Burnaby Hospital Emergency Room

Aarti SJ [RT] 

on Google

2 weeks ago

Absolutely great people work here. My ECG and X-ray was done real quick with care! Emergency room was well maintained and clean. 

Ananya 

on Google

a month ago

Besides the rude staff at triage, I had a surprisingly positive experience. I went in on a Sunday evening and was done in about 2.5 hours, end to end which I didn’t expect. The OBGYN in the ER was incredibly personable. Given the nature of my diagnosis, he remained calm and compassionate, and really took his time to explain everything. During the tests, he treated me with genuine care and I’ve honestly never had any doctor show that level of empathy before. I left feeling reassured. 

Alex 

on Google

a month ago

Absolutely great people work here. Most of them. Even though the environment is always stressful here, they do the job as real professionals. A real concern/issue was handled with its relevant priority. Someone else lied about 40° C body temperature at the register, and we saw them still waiting in a couple of hours. Don't be afraid of getting here with a real emergency, they will take care of you. 

Jack Chen 

on Google

a month ago

Extremely rude and unprofessional registration staff at the ER. My girlfriend and I visited early Thursday morning around 1:15am. After being bossed around by one of them while I tried to figure out my girlfriend's insurance situation, they then proceeded to make fun of her condition and even mock her for coming to the ER. It was a young Asian woman and an Indian/Middle Eastern woman (I didn't get a good look at her). Overall terrible service from these two. It wasn't even a busy night, with only 2-3 other people there besid... read more

Ximena 

on Google

2 months ago

I came in with a broken bone and waited about 6 hours to be seen. Thankfully, the doctor on the morning shift was kind and finally took care of me.