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Burnaby Heights Opthamologist

2.8

About this business

Location details

4218 Hastings St, Burnaby, BC, V5C 2J6, Canada

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
2.816 reviews
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Giancarlo Martino's profile image
Giancarlo Martino 
a week ago

Worst experience of my life. Waited 4hrs in the waiting room for my appointment. Even the receptionist left for the day. No customer service and neither to tell me to go home and come back in an hour or 2. Never will go back. 

Jason C's profile image
Jason C 
7 months ago

Dr. Ho-Yuen seems thorough and competent but I think he shows disrespect to his patients by making us 2-4 hours for our appointments. 

Neeta Popat's profile image
Neeta Popat 
a year ago

Dr Ho Yuen is super kind, thoughtful and thorough. Incredible Service. He takes his time and ensures that he gives you 100% attention, and explains your options clearly. He is worth the wait; as he is thorough and very pleasant, despite being super busy 

Trudy Larouche's profile image
Trudy Larouche 
a year ago

It's shocking to me that this doctor specifically books his clients so they have to wait a minimum of 3-4 hours to see him. This is unacceptable. I went to see him twice for specific appointments. The first time I thought he was just running behind, but the second appointment was booked for 10:15 AM. I thought surely I will get in sooner since it's so early in the morning. When I arrived the secretary told me it would be around a 3.5 hr wait. When I asked her why at that time of the day, she said this is how this doctor book... read more

Rikimaiu Lee's profile image
Rikimaiu Lee 
a year ago

Need to wait at least 3hrs before you can see the doctor. Wasting time. They are clearly overbooked. All they need to do is to accept fewer patients per day to improve the waiting time. 

Frequently asked questions about Burnaby Heights Opthamologist

How is Burnaby Heights Opthamologist rated?

Burnaby Heights Opthamologist has a 2.8 star rating with 16 reviews. 

When is Burnaby Heights Opthamologist open?

Burnaby Heights Opthamologist is closed now. It will open at 9:00 a.m. 

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