Burnaby Heights Opthamologist

G 

on Google

3 weeks ago

I would put no stars if I could. Doing 15 minute follow ups and making people wait 2+ hours?! It would also be nice if the receptionist was warm, welcoming and apologetic. 

Kyungseh Ham 

on Google

4 weeks ago

Dr. Yuen is an exceptionally professional, compassionate and thorough physician who provides exemplary care to his patients. I was fortunate to be treated by him during a recent eye emergency. Despite working completely solo, he remained dedicated even when the schedule ran over six hours behind, ensuring he dedicated ample time to thoroughly examine and evaluate each individual. I have never met a specialist who provides such a detailed care, clear explanations and care instructions. I hope that the healthcare system can be... read more

Monako 

on Google

3 months ago

Expect to wait the entire day especially if your appointment is in the afternoon. It's rough especially if you're getting your eyes dilated. With that said Dr Ho Yuen has been genuine, kind and considerate every time I've seen him. He's worked past his hours and even on holidays to get people with emergency situations seen. Including people fresh out of the hospital who need care that day. As for the wait, just remember it takes no less then a half hour to get the eyes dilated so it's a iffy situation with a lot of waiting f... read more

Emilia Zhou 

on Google

4 months ago

friendly staff % thanks diana good doctor vernon 

Georgina Silverman 

on Google

4 months ago

I would put no stars if I could. I’m currently standing here waiting for my mother who should’ve had her appointment 2+ hours ago because of poor scheduling. How is a surgeon doing 15 minute follow ups and making people wait 2+ hours?! Absolutely disgusting. Obviously, someone needs to overhaul the booking schedule and do things properly. Surgical follow ups should be minimum 30 minutes. It would also be nice if the receptionist was warm and welcoming and apologetic. Run your clinic better.