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Burlington Electric Department

3.8

About this business

Location details

4864, 585 Pine St, 585 Pine St, Burlington, VT, 05401, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 4:30 p.m.
Tue8:00 a.m. to 4:30 p.m.
Wed8:00 a.m. to 4:30 p.m.
Thu8:00 a.m. to 4:30 p.m.
Fri8:00 a.m. to 4:30 p.m.
SatClosed
SunClosed
3.820 reviews
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Hi's profile image
Hi 
4 weeks ago
Brandon's profile image
Brandon 
a month ago

Moved into a new apartment and was trying to help my roommates square away something that took place when a transfer of ownership took place between property management companies. The woman who was on the phone with me was trying to stick me with fees that the property management already had paid for and also were not my responsibility since I wasn’t living at the property at that time. “Well since you live there now then I think you should pay these late fees instead of the property management.” .I found it extremely uncomf... read more

Sage J's profile image
Sage J 
a month ago

I can call to have an online portal issue resolved, a bill question answered, or an address changed. It's nice to have companies like BE have help centers that can help. They also seem to be hiring Burlington residents rather than outsourcing, which is really nice to see. I've had issues come up and they have been so understanding when trying to help be resolve them. Charity, who is one of the customer care representatives, has been very helpful in resolving a few issues that come up during my moving process! Really satisfie... read more

Rob Plocharczyk's profile image
Rob Plocharczyk 
a month ago

I am visiting my son and daughter in law for the weekend. The power was blinking. We called and Cody was here within the hour. Upon pulling up, he saw where the issue was. He fixed it right away, and we are back in business. Thank you, Cody. 

Frederick Hall's profile image
Frederick Hall 
2 months ago

Top notch customer service! 

Frequently asked questions about Burlington Electric Department

How is Burlington Electric Department rated?

Burlington Electric Department has a 3.8 star rating with 20 reviews. 

When is Burlington Electric Department open?

Burlington Electric Department is closed now. It will open tomorrow at 8:00 a.m. 

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