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Burien Toyota
- Burien, WA
About this business
Burien Toyota is a car dealership located on 1st Ave South, in Burien, WA. We specialize in Toyota models, used cars, car services, auto repair, auto finance, parts sales and tire sales. Family owned and operated since 1983, Burien Toyota is involved in the community and dedicated to our customers. Look for the limited Lifetime Warranty, with 10-years Roadside Assistance on most all vehicles we sell.
Location details
15025 1st Avenue South, Burien, WA, 98148, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 7:00 p.m. | |
| Tue | 8:00 a.m. to 7:00 p.m. | |
| Wed | 8:00 a.m. to 7:00 p.m. | |
| Thu | 8:00 a.m. to 7:00 p.m. | |
| Fri | 8:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
Joy Riding my vehicle I brought my vehicle in to have the oil changed. When I got it back 4 hours later, it had an extra 23 miles on the odometer, a cracked windshield, and several deep scratches in the passenger side fenders and door. A friend saw my vehicle being driven by two strangers (it has personalized plates) in the nearby town of White Center. Burien Toyota denies any wrong doing and refuses to pay for the damages.
Sleazy new car purchase experience I called the salesman and asked if they would agree to $500 over invoice, and they would show me the invoice. He verified that his manager had approved the deal. When I got there, the salesman showed me a bogus hand made sheet showing approximately $2,000.00 in fabricated charges. When I confronted them, they finally produced the actual invoice which verified that they lied to me and tried to cheat me. Of course, they continued to deny it, even though the evidence was in writing. These guys... read more
Didn't Fix Vehicle I was disgusted with this business when they charged $900 to "fix" the check engine light. It wasn't fixed. Second time vehicle was brought in they found an additional $400 problem. The check engine light stayed off for a few days after spending $1,300 with the dealership and now is back on. I strongly suggest you do not trust this dealership.
Great Job! Thank you to Kirk Spencer for all of his help in getting our new car. He worked hard in finding the car we wanted and then had it shipped to us in AZ. The Burien Toyota dealership did a great job in processing the entire purchase even though we were out of state. We would highly recommend Kirk and Burien Toyota.
The BEST place to buy or have repairs done! We have had several interactions with Burien Toyota and have never been let down! We purchased a vehicle with them, during which time we were never pressured and they went out of their way to help when we were ready. From browsing to purchasing, they were great! When it came time to have work done on our car, we were even happier! They got the vehicle in and out, repaired to excellent standards, and even cleaned and detailed the car, and shampooed the carpets!! They were quick to g... read more
No Pressure Approach I came back to Burien Toyota because of Kirk Spencer. He sold me my last Camry and I like his "no-pressure sell yourself" approach. Thanks, Kirk
Scam Watch these guys like hawks. They'll give you a privacy notice and tell you that they sell your information - but there's no check box to opt out. You must write it on the form. They'll also demand personal information and when you challenge them on that, they'll claim its federal law that you provide it.
Thanks for above and beyond service! Years ago, when buying our first new car, we had so many negative experiences with dealers that is was refreshing when we went to Burien Toyota. They were much more fair and nice than the other dealers of the same brand, and they were the only dealer we found who wasn't charging a several-thousand-dollar premium on the in-demand Prius. Recently, our car's hybrid battery went out, and even though the car was slightly past the warranty, Burien Toyota's General Manager Pat Dillon and Service... read more
5 stars for service department We are devoted to servicing our Toyota at this south Seattle location. Easy to get to just West of the Airport. Worth driving down there for service any day. Hassle free (and dollar free) loaner cars. Experienced and highly customer friendly staff will lead you through process and/or make recommendations for service - now or later. Look for coupons in the mail, however, they've always honored prices without physical coupon. Can do without used car guys but service is A++++++++++
Frequently asked questions about Burien Toyota
How is Burien Toyota rated?
Burien Toyota has a 4.3 star rating with 3,237 reviews.
When is Burien Toyota open?
Burien Toyota is open now. It will close at 7:00 p.m.
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