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Burdick Toyota Service

3.3

About this business

Location details

5947 Cir Dr E, International Falls, NY, 13039, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 7:00 p.m.
Tue7:00 a.m. to 7:00 p.m.
Wed7:00 a.m. to 7:00 p.m.
Thu7:00 a.m. to 7:00 p.m.
Fri7:00 a.m. to 6:00 p.m.
Sat7:00 a.m. to 5:00 p.m.
SunClosed
3.354 reviews
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GuruDV1KSD's profile image
GuruDV1KSD 
a week ago

I asked a specific question about the car displayed. There was no indication that the question was acknowledged, let alone understood. All I get from the vast majority of sellers that I contact is "when can you come in for a test drive" or some sales hustle question revealing poor reading skills and utter lack of sales training. The response here was quick (not hard with today's technology) but totally clueless. Not my favorite buying environment... 

Business response:

Thank you for your feedback. We apologize for the misunderstanding with your question. Our ultimate goal is to provide excellent service to all potential buyers and we appreciate your comment as it helps us improve. We would be happy to answer any specific questions you have about the car. Please reach out to us at (855) 452-5902 when you can so we can address this situation directly. Thank you and have a great day. 

Jon's profile image
Jon 
2 weeks ago

No salesperson ever contacted me, the online person said they would email me. They had two pictures of the car I was interested in, I asked for more pictures before I made the 3 hr drive but never received them. I did receive an email 2 days later telling me the car was sold. Hands down, the worst customer service I've ever experienced!! Good luck if you decide to buy from this dealership! 

Kevin's profile image
Kevin 
2 weeks ago

Honest and straightforward. 

GuruCBKNQ's profile image
GuruCBKNQ 
2 weeks ago

Very good salesman very professional 

Allan's profile image
Allan 
2 weeks ago

Very good salespersons 

Business response:

Allan, we're glad you had such a wonderful experience with us! Have a great day! 

Kris's profile image
Kris 
3 weeks ago

Good communication 

Business response:

Thank you for the positive review of Swickard Toyota 101, Kris! Thank you, Customer Experience Management - customerexperience@swickard.com 

Tom's profile image
Tom 
3 weeks ago

Good response. 

Tom's profile image
Tom 
3 weeks ago

Good response. 

Mohamed's profile image
Mohamed 
4 weeks ago

Customer service ok 

Frequently asked questions about Burdick Toyota Service

How is Burdick Toyota Service rated?

Burdick Toyota Service has a 3.3 star rating with 54 reviews. 

When is Burdick Toyota Service open?

Burdick Toyota Service is closed now. It will open at 7:00 a.m. 

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