Buffalo's Best Flooring

Daniel Gallegos 

on Google

2 years ago

As of July 10th, 2023, over a month since they destroyed my home, I have yet to receive any payment from this flooring company. They not only removed my floor but also refuse to refund me, despite acknowledging their wrongdoing. I am utterly disgusted by the behavior of these individuals. They have not only caused extensive damage to my home but have also stolen nearly $20,000 from me. After they installed the flooring for me in late 2021, problems immediately surfaced. They visited my property, acknowledged the issues, and ... read more

Ash Vito 

on Google

2 years ago

Do not hire Buffalo's Best! We ordered floors in October 2022 to be delivered March 2023 and put 50% deposit down. In February 2023 Alexis said the floors arrived and asked us to pay the remaining balance. She said they would store the floors until our renovation was done and we were ready. I said I didn't feel comfortable paying the full balance until the floors were delivered and we could receive them and store them early. She dropped the matter and said she could wait and deliver first week of March. We spent all March wa... read more

Erin Connelly 

on Google

2 years ago

We started our project with this company in august of 2022. We placed our flooring order and were told it takes about 12 weeks to make and ship the flooring. This seemed reasonable and we planned for November, early December to start the project. I reached out at the end of November and was told the flooring would be coming in right before Christmas and we could shoot for an early January install. Come early January, we were told that our flooring was damaged in the blizzard and that more needed to be ordered and it would be... read more

Sandra Leinweber 

on Google

2 years ago

STAY AWAY!!! I do not recommend this company- when reading reviews- sort them by “newest”. We met them at the Buffalo Home Show. Prior to hiring them, we did our research and they had great reviews, it seems that over the past few months the reviews have gone downhill. They started out so professional and incredibly responsive. The craziness began when the job was supposed be starting. They spent more time making excuses for why no one could come to do work than anyone could imagine, from going to the wrong address, claims t... read more

Rachel I 

on Google

2 years ago

I know this is a long review, and even then it barely covers the full experience - I wholeheartedly do NOT recommend Buffalo's Best Flooring, and implore you to sort the reviews by "Newest". The most recent reviews did not exist back in March when I first booked with them, and I wish they had. All of what the last 3 reviewers have mentioned is true based on my own experience, and after waiting 11 weeks (was told 4-6 weeks from order to install) I had to fire them as my flooring contractor. They've been an absolute nightmare ... read more