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Budget Collision and Towing

2.3
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About this business

We specialize in all bodywork painting bumping framework and much more 

Location details

3263 Dix Hwy, Lincoln Park, MI, 48146, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 1:00 p.m.
SunClosed
Review Performance in the last  
6 months
2.3119 reviews
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Bonnie W.'s profile image
Bonnie W. 
on Birdeye

2 years ago

I have a story for you. Last Thursday (2-3-22) I went to my daughters house to let her puppy outside. Upon arrivial, my truck quit. Im going to try and make this as short as I can. So I went to her neighbors to get a ride home and to call State Farm Road Service to pick up the truck from her house and take it to my mechanic. A man answered at the State Farm Roadside number who gets the info and sends the wrecker to get the insured persons vehicle. I had the same issue last summer towing a vehicle from her house to the mechan... read more

Bonnie W.'s profile image
Bonnie W. 
on Birdeye

2 years ago

I have a story for you. Last Thursday (2-3-22) I went to my daughters house to let her puppy outside. Upon arrivial, my truck quit. Im going to try and make this as short as I can. So I went to her neighbors to get a ride home and to call State Farm Road Service to pick up the truck from her house and take it to my mechanic. A man answered at the State Farm Roadside number who gets the info and sends the wrecker to get the insured persons vehicle. I had the same issue last summer towing a vehicle from her house to the mechan... read more

Melodic's profile image
Melodic 
on Birdeye

3 years ago

saited 6 hours for them nobody showed up definitely gonna go with a different company 

Gary L.'s profile image
Gary L. 
on Birdeye

3 years ago

Don't use. They lie and take forever. I used Roadside assistance with State Farm. I finally told them to get me a different company to tow my vehicle. After being told 3 different stories.  

Dylan G.'s profile image
Dylan G. 
on Birdeye

3 years ago

Waited four hours for tow truck after being told on the phone that he would be 20 minutes after they already took payment so I couldn’t even cancel the tow without a cancellation fee worse experience with a tow company ever  

Gavin W.'s profile image
Gavin W. 
on Birdeye

3 years ago

Waited FOUR hours for a tow truck to come. I was constantly lied to about ETAs. If they say " 30 more minutes" they're lying. Customer service also hung up on me when I requested a different towing company (I called from the Allstate website thinking I was calling Allstate customer service). Sounded like I was calling a personal phone number and I could hear a bunch of people talking in the background. No "hello" or introduction when she answered the phone. I don't know who I talked to and I believe that was intentional. If ... read more

Candace C.'s profile image
Candace C. 
on Birdeye

3 years ago

My insurance company dispatched this company. After figuring it would be an hour before they got there I left and put the key in a safe location. After 5 hours of being told I’m next. The tow guy called to say he was 10 minutes away. Then called back and said he was lost. Then called back again to tell me to come out there to sign paperwork. When I told them that you made me wait 5 hours to tell me this and now it’s night time and I have no way. You can bring me the paperwork and go back or you can tow it here and I will sig... read more

Jacqueline F.'s profile image
Jacqueline F. 
on Birdeye

3 years ago

The work, that was done on my front tires was poor, they didn't put in a sensor on one of my tires, l ended up getting 3 new tires after budget collision was paid by my insurance Co , l would not recommend this type of poor careless work that was done on vehicle to anyone to go to. 

A'lexis H.'s profile image
A'lexis H. 
on Birdeye

4 years ago

tow guy was fine ! towing dispatch ARE LYING PIECES OF SHIT !! i waited 3 HOURS AFTER THE TIME I WAS GIVEN !! i kept getting told 15-20 minutes TOP !! after 2 and half hours i was told to just LEAVE THE CAR WHERE ITS AT AND PUT THE KEYS UNDER THE FLOOR MAT !! i was NOT doing that !! there DISPATCH IS ABSOLUTELY HORRIBLE and i was more the patient with them , and i kept getting lied to being told 15-20 minutes TOP that they where just behind a little bit . i had to CALL INTO WORK AND HAVE SOMEONE PICK MY KIDS UP FROM ME , DUE... read more

Frequently asked questions about Budget Collision and Towing

How is Budget Collision and Towing rated?

Budget Collision and Towing has a 2.3 star rating with 119 reviews. 

When is Budget Collision and Towing open?

Budget Collision and Towing is closed now. It will open on Saturday at 9:00 a.m. 

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