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Budget Car Rental

2.9

About this business

Location details

2740 28th St SE, Grand Rapids, MI, 49512, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
Sat9:00 a.m. to 12:00 p.m.
Sun9:00 a.m. to 12:00 p.m.
2.9169 reviews
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Tim Lundgren's profile image
Tim Lundgren 
3 days ago

First a piece of advice for customers - DO NOT ACCEPT BUEGET'S ONLINE PRE-PAY OPTION. If you do, they won't tell you that they don't have a car for you at the site you selected when you're ordering it and paying (why their software cannot identify if they have any inventory there when you're ordering is beyond me) and after you have paid you'll show up to be told that they don't have a car. At which point you will either be up-charged for a more expensive vehicle or you can cancel your reservation and incur a large cancellat... read more

Darla mea Schmidt's profile image
Darla mea Schmidt 
6 days ago

I had an underwhelming experience with Budget in the past and had sworn I’d take my business elsewhere, but a sudden family emergency left me with no choice. Thankfully, Steve completely changed my mind. He managed my reservation efficiently and even called ahead to proactively let me know about an issue with my assigned vehicle—something I truly appreciated. His knowledge, attention to detail, and warm, professional demeanor turned what could have been a stressful situation into a smooth and worry-free experience. Because o... read more

alexis wilson's profile image
alexis wilson 
2 weeks ago

Steve went above and beyond with us! We were in desperate need of a rental on a Saturday at closing time after being screwed over by the rental place next door and Steve got us what we needed with so hesitation. He was friendly, professional, and quick. Got us a good price and the car was excellent as well! We will be back!! Thanks again Steve! 

John Pauley's profile image
John Pauley 
a month ago

Tina was very wonderful to work with. Due to the weather and holiday travel, there was a shortage of vehicles, but Tina was able to find me the car I wanted at another location and brought it to hers. I know I wasn't the only one in this situation, and things were probably very chaotic, but she handled it with excellent communication and professionalism. Budget will be my first choice in the future. 

Heather Snyder's profile image
Heather Snyder 
2 months ago

Frequently asked questions about Budget Car Rental

How is Budget Car Rental rated?

Budget Car Rental has a 2.9 star rating with 169 reviews. 

When is Budget Car Rental open?

Budget Car Rental is closed now. It will open at 9:00 a.m. 

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