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Budget Car Rental

2.1

About this business

Location details

2420 Jacaman Rd, Laredo, TX, 78041, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 1:00 p.m.
Tue9:00 a.m. to 1:00 p.m.
Wed9:00 a.m. to 1:00 p.m.
Thu9:00 a.m. to 1:00 p.m.
Fri9:00 a.m. to 1:00 p.m.
SatClosed
SunClosed
2.125 reviews
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Chris Cantu's profile image
Chris Cantu 
on Google
3 years ago

It would be a good idea if someone was in the office at the time a reservation was made instead of having the customer arrive and have to call the rep to get there. I had to leave and cancel my reservation after waiting for 40 mins. I also got a $250 charge on my CC that I did not consent to after leaving. I never saw the rep or signed any paperwork so I don't know why they would do that. I understand there's usually a temporary $200 charge after the rep letting you know what it's for and you consenting to it, not before. Do... read more

Yong Chen's profile image
Yong Chen 
on Google
3 years ago

Budget and Avis are operated by the same group of horrible people. It is a nightmare to work with them. Horrible companies! You will get pains after choose them. This is for sure... 

Daniel Clark's profile image
Daniel Clark 
on Google
3 years ago

Not easy to deal with. Avis seems to run the show for budget. Budget is off site at the Hyundai dealership. I was told this will.change back to the airport in the future. The budget off ice is only available between 9am and 1pm. 

C Zamudio's profile image
C Zamudio 
on Google
3 years ago

Just trash- horrible customer service. If you’re desperate... try an Uber. 

Caitlin McElroy-Salamun's profile image
Caitlin McElroy-Salamun 
on Google
3 years ago

Total nightmare. You have to call a number when you get there and then they don’t show up for half an hour. Then they disappear again before you can get your car. Plus a $250 security deposit that they don’t tell you about until they finally show up. These agents are obviously spread thin. Use somewhere else. 

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Frequently asked questions about Budget Car Rental

How is Budget Car Rental rated?

Budget Car Rental has a 2.1 star rating with 25 reviews. 

When is Budget Car Rental open?

Budget Car Rental is closed now. It will open tomorrow at 9:00 a.m. 

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