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Budget Car Rental

3.4

About this business

Location details

727 Fly Don't Dr, Traverse City, MI, 49686, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 10:30 p.m.
Tue8:30 a.m. to 10:30 p.m.
Wed8:30 a.m. to 10:30 p.m.
Thu8:30 a.m. to 10:30 p.m.
Fri8:30 a.m. to 10:30 p.m.
Sat9:00 a.m. to 5:00 p.m.
Sun10:00 a.m. to 6:00 p.m.
3.4190 reviews
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Wendy F's profile image
Wendy F 
a month ago

Just like all the other 1 stat reviews, DO NOT RENT FROM TRAVERSE CITY BUDGET/AVIS!! Horrible customer service in-person, awful Customer Service on the phone. Just do yourself the favor of paying the extra $25 and rent from Enterprise. Car had the engine light on, and "SERVICE REQUIRED" message on the dash. Wouldn't give a SAFE vehicle. Ended up Ubering so we wouldn't risk being stranded on the side of the road. 

Peter Skribanek's profile image
Peter Skribanek 
a month ago

Extremely poor customer service skills from front desk person. Wanted to me to sign the damage form for the vehicle without seeing the vehicle. Multiple scratchmarks were found on the vehicle during inspection and then noted on the form. She didnt seem to care one bit. Seemed more discomforted by the fact that I as a customer dared to interrupt her personal chat with her colleagues. 

Kenny Fong's profile image
Kenny Fong 
a month ago

Absolutely worthless and unhelpful crew 

Tirzah Hopp's profile image
Tirzah Hopp 
a month ago

This was my second bad experience with this budget at the cherry Capitol airport. Last time I rented from them my car smelled so strongly of Marijuana I had to exchange it. This time, I requested a compact car for good gas mileage. I waited for an hour to pick up my car, which I had already paid for and had a pickup time for, then I get a dodge hornet. This car is huge and a plug in hybrid. They gave it to me dirty and it had no charge in the battery. At the location I'm in there are very few charging stations. So I attempte... read more

Doug Duwenhoegger's profile image
Doug Duwenhoegger 
a month ago

We rarely risk renting with Budget because the waits can be super long and the service is less than stellar. The Budget Rental at TVC was very helpful and fast. 

Frequently asked questions about Budget Car Rental

How is Budget Car Rental rated?

Budget Car Rental has a 3.4 star rating with 190 reviews. 

When is Budget Car Rental open?

Budget Car Rental is closed now. It will open tomorrow at 8:30 a.m. 

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