Budget Car Rental

Jacob Thomas 

on Google

6 days ago

AVOID THIS LOCATION and AVOID BUDGET’S PREPAY OPTION. I prepaid for a pickup truck a week in advance for a trip. Arrived to pick it up and heard the guys behind the counter say something along the lines of “you know how I said we had someone picking up a truck later”. They were just going to put me in the smallest SUV they had, a Chevy Trax. I had to be the one to ask to exchange at the Airport. They take the car back to “clean it” which is just spraying water on it. I get in to go to the airport… strong smell of weed coming... read more

D T 

on Google

2 weeks ago

After a terrible rental experience at the ATL airport and being forced into a car that I didn’t want or pay for because they were in a “sold out situation” , I contacted the mother lode and after 3 calls I came here to trade for what I originally reserved! Gary was AWESOME! He is exactly what Budget needs at their counters. Thanks 

Jelessa Oliver 

on Google

2 weeks ago

Showed up to pick up a rental, and after the convo with the man at the counter (and finding out my company had not paid in advance), I decided to cancel. I told the man TWICE to cancel the reservation. Days later... I'm still seeing a charge for $398. I called and they didn't answer. Called the main customer service line and they confirmed the man NEVER canceled the rental for me. Trying to still charge me for the rental I never left with and thinking I wouldn't check my recent transactions...?? 

Yolanda Green 

on Google

a month ago

Very unfriendly environment car was new but entirely too small I booked an SUV but got the smallest ever whn i returned the vehicle it was absolutely zero customer n I got of accused of smoking in the vehicle n I never smoked a day in my life i am 48 years old n I own a smoke free vehicle n only needed to rent due to the fact my truck was in the shop!!! Never again i will just purchase a second vehicle to not go through again n I still have not received my DEPOSIT