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Budget Car Rental

3.1

About this business

Budget Car Rental Diamond Bar operates one of the world's best-known car rental brands. Budget is an industry leader in providing vehicle rental services to value-conscious travelers. 

Location details

20855 Golden Springs Dr STE 100, Diamond Bar, CA, 91789, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
Sat8:00 a.m. to 1:00 p.m.
Sun8:00 a.m. to 12:00 p.m.
3.120 reviews
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Natalie Chang's profile image
Natalie Chang 
on Google
5 days ago

Absolutely horrible!!! I picked up my cargo rental. The guy left it on because it's hot out and he said he wanted to keep it cool inside. I am finally about to load up my stuff and there was a"Oil Change Maintenance" indicator. I only had 15 min before the look closed and NO ONE was answering. I called Roadside Assistance and the data I can either exchange it at a rental or get the oil change and they'd reimbursement me up to $100. I am furious!!! I have to leave in the morning for my out of state move and should be loading ... read more

John Moreno's profile image
John Moreno 
on Google
5 months ago

These guys are a rental shop that is more like a broker. Avis and Budget are both run thru the same office. That being said, I have rented cars here about three to four times a year for business for the past three years. The cars are dirty, smelly and disgusting. I usually have to wipe down the inside and clean the windows. Once, a pickup truck I rented was full of dog hair! it sucks because this site is two minutes from my house, but I may start looking elsewhere... 

Rayen Cayupi's profile image
Rayen Cayupi 
on Google
7 months ago

On December 31st, we picked up a vehicle that we had reserved through your website. Upon arrival at the pick-up, we were refused delivery of the vehicle unless we purchased additional insurance for damages and roadside assistance. We were told that, due to having an international driver's license, it was MANDATORY and we wouldn't be able to rent the vehicle without accepting these insurances. We had to accept and sign, as we needed the vehicle and were already at the agency, but after consulting with local residents and lawy... read more

Thomas lin's profile image
Thomas lin 
on Google
11 months ago
Danny Romirez's profile image
Danny Romirez 
on Google
a year ago

HORRIBLE!!! Booked and paid for a rental online, gave all my information and was instructed to go pick up at this location. When I arrived I was treated with hostility and disrespect. Once I gave this man(don’t know by name) my booking information he then informed me that I don’t have a booking with checking his system if I did. I then showed him and informed him that I paid and that there was a 250 security deposit on my card. At that point he told me that I am not qualified to rent a car. With no explanation. He then looke... read more

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Frequently asked questions about Budget Car Rental

How is Budget Car Rental rated?

Budget Car Rental has a 3.1 star rating with 20 reviews. 

When is Budget Car Rental open?

Budget Car Rental is closed now. It will open tomorrow at 8:00 a.m. 

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