This profile has not been claimed by the business owner or representative.
to update business information, get appointment requests, engage visitors with web chat, and more!
Budget Car Rental
- Transportation Services
- Costa Mesa, CA
About this business
Location details
1989 Harbor Blvd, Costa Mesa, CA, 92627, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 2:00 p.m. | |
| Sun | 9:00 a.m. to 2:00 p.m. |
Very bad experience. The person at the counter was extremely unprofessional and unhelpful. When I asked to speak with a manager, he replied, “I am the boss here because the manager is not here.” This attitude was unacceptable and disrespectful. There was no customer service, no willingness to help, and no professionalism at all. Overall, this was a very poor experience, and I would not recommend this car rental to anyone.
Avoid this location if possible. They are dishonest, unprofessional, and feel it is good business to insult the customer. I am a regular customer of Budget and usually have a good experience. My suggestion to Budget. Strip this location of their franchise.
I usually rent from another agency. That agency was sold out so I stumbled on to this Avis location. Reserve the car online. My time I need the car is always variable for work. And so usually with the other agency I can book for 4 days and if I return it after 2 days, they credit me the difference back. I got to the office to pick up the car and was told we don’t do that. I asked them to help me out and was told to call an Avis corporate number. I called there and explained my situation to the rep. She could care less about ... read more
This place is completely unprofessional. They gave us a truck that was dirty and full of dog hair and filthy with trash. Attendant refused to clean it and didn’t have any vacuum tools. The service here is absolute garbage, and I would avoid it at all costs
Had a problem with our first car but Joe helped us change out our cars super fast. Super convenient.
Frequently asked questions about Budget Car Rental
How is Budget Car Rental rated?
Budget Car Rental has a 3.5 star rating with 102 reviews.
When is Budget Car Rental open?
Budget Car Rental is open now. It will close at 6:00 p.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com