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Bud Cross Ford, Inc. Service

4.9

About this business

Bud Cross Ford is a family owned and operated dealership that has been in the heart of Caldwell, TX since 1962! At Bud Cross Ford we look forward to serving YOU and your family! If you are looking to purchase a New or Pre-Owned vehicle we have a wide selection and our knowledgeable sales team will make your purchasing process easy and fun! Our exceptional service department is always ready to take your call and get you in and out of the dealership in a timely manner to get you back on the road! Come down to Bud Cross Ford an... read more

Location details

150 TX-36 S, Caldwell, TX, 77836, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 5:30 p.m.
Tue7:30 a.m. to 5:30 p.m.
Wed7:30 a.m. to 5:30 p.m.
Thu7:30 a.m. to 5:30 p.m.
Fri7:30 a.m. to 5:30 p.m.
SatClosed
SunClosed
4.9272 reviews
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Adam Messick's profile image
Adam Messick 
on Google
a month ago

Our car has been there for over 3 months under the original warranty for a transmissions issue. Cody says he’ll call me on this day and doesn’t call. I constantly have to call for updates. Now we have a new transmission, then a battery, then a wiring assembly. Each time he has told me I’m 98% sure this will work. I understand it’s not an exact science, but at a fundamental level communication should be the one area that is easy. I’m not asking him to call me on a certain day. He offers it and doesn’t follow through! Our fami... read more

Joe Luprete's profile image
Joe Luprete 
on Google
a month ago

Good service, Mario was terrific. 

Louise Joubert's profile image
Louise Joubert 
on Google
2 months ago

Very pleased with the care & attention the Bud Cross Ford Service Team offered. Julie was especially helpful with arranging a loaner vehicle for me to use while my truck was going to be serviced more than a couple days. They did a great job of keeping me updated on the vehicle. 

David Bird's profile image
David Bird 
on Google
2 months ago

Great family atmosphere with friendly personnel. Pickup and delivery for service is awesome I am disappointed that again we scheduled for shock replacement on our Toyota Tacoma and again they were not replaced. If Bud Cross is unwilling to work on this vehicle after all of our Ford purchases just say so! Don’t schedule work and say again time ran out. We then know just where we stand and can make future decisions accordingly 

Pauline Oetzman's profile image
Pauline Oetzman 
on Google
2 months ago

I have always had outstanding customer service with Mario at Bud Cross Ford. 

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Frequently asked questions about Bud Cross Ford, Inc. Service

How is Bud Cross Ford, Inc. Service rated?

Bud Cross Ford, Inc. Service has a 4.9 star rating with 272 reviews. 

When is Bud Cross Ford, Inc. Service open?

Bud Cross Ford, Inc. Service is closed now. It will open at 7:30 a.m. 

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