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BTS Tire & Service Stores

4.3

About this business

Specialties BTS Tire & Service proudly serves the local Providence, and Pawtucket RI area. We understand that getting your car fixed or buying new tires can be overwhelming. Let us help you choose from our large selection of tires. We feature tires that fit your needs and budget from top quality brands, such as Michelin®, BFGoodrich®, Uniroyal®, and more. We pride ourselves on being your number one choice for any auto repair. 

Location details

113 Broadway, Providence, RI, 02903, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 5:00 p.m.
Tue7:30 a.m. to 5:00 p.m.
Wed7:30 a.m. to 5:00 p.m.
Thu7:30 a.m. to 5:00 p.m.
Fri7:30 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.362 reviews
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Shanteé Ferreira's profile image
Shanteé Ferreira 
6 years ago

Unbelievable!!!! They have absolutely no sense of common decency!!! I was broke down with a flat TIRE with my 2 KIDS in the car in front of their garage. I asked for help and the black guy who was working pretty much dismissed me. So I called AAA. When they came, they even asked if the men (there was a white guy too) could help get the tire off. But nope nothing. I even had a spare full size tire under my truck!!! There was something wrong with the lug nuts and the man from AAA tried hard. And while all this is going on, the... read more

Shanteé Ferreira's profile image
Shanteé Ferreira 
6 years ago

Unbelievable!!!! They have absolutely no sense of common decency!!! I was broke down with a flat TIRE with my 2 KIDS in the car in front of their garage. I asked for help and the black guy who was working pretty much dismissed me. So I called AAA. When they came, they even asked if the men (there was a white guy too) could help get the tire off. But nope nothing. I even had a spare full size tire under my truck!!! There was something wrong with the lug nuts and the man from AAA tried hard. And while all this is going on, the... read more

Business response:

Hi Shantee, we apologize for any inconvenience. We would never ignore our customers. We were very busy, and there was a line of customers that needed to be helped. We would've been more than happy to help, but there were multiple issues with your vehicle that needed to be fixed, and unfortunately, it would have been a time-consuming repair. We were happy to let AAA borrow some of our equipment while they tried to fix your car. Please give us a call so we can make things right. Thank you. 

Jeff Hughes's profile image
Jeff Hughes 
6 years ago

They should just call it “T” because there’s no BS here. They take great care of their customers! 

Frequently asked questions about BTS Tire & Service Stores

How is BTS Tire & Service Stores rated?

BTS Tire & Service Stores has a 4.3 star rating with 62 reviews. 

When is BTS Tire & Service Stores open?

BTS Tire & Service Stores is closed now. It will open tomorrow at 7:30 a.m. 

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