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BSA Security Integrators
- Home Services
- Marlborough, MA
About this business
Location details
40 Mechanic St, Marlborough, MA, 01752, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Ordered a pedestal and keypad for a very important client a week ago and have not received any correspondence from them regarding the order. I have called several times, and they don't answer. They have a call service that fields the calls and forwards them to BSA. They have not called back. I have also emailed them with no prevail. I do not recommend or back this company at all. I would like to cancel my order but can't do it. I am stuck in limbo. Very unprofessional and almost feels like a scam.
They didn't bother telling me that the item was discontinued. It took me nine days of emails and phone calls to finally get someone to respond. Totally unreliable and incompetent seller.
Placed an order over 9 weeks ago. Quoted lead time was 4 weeks. I've followed up repeatedly with zero response from anyone. No one answers the phone, I've emailed every email i can find and i get nothing. Edit: Finally after 13 weeks someone answered the phone, they told me that the manufacturer discontinued the item. Why it took so long for someone to communicate that i don't know. Anyways they did refund my money, which i was beginning to think i would never get back.
Placed an order over 9 weeks ago. Quoted lead time was 4 weeks. I've followed up repeatedly with zero response from anyone. No one answers the phone, I've emailed every email i can find and i get nothing.
BUYER BEWARE - Placed order for a sleeved Abus chain on June 30th. Over a week later, still had no update as to status. Signed into my account to check status and it stated, I "have placed no orders." Huh!!? But that didn't stop them from charging my credit card on July 2nd. Don't charge my card until you're putting the product in the box with a shipping label attached, and it is on its way out the door to me. Scandalous! Sent an email requesting either a status update or cancelation & refund. Received response next day blam... read more
Frequently asked questions about BSA Security Integrators
How is BSA Security Integrators rated?
BSA Security Integrators has a 1 star rating with 7 reviews.
When is BSA Security Integrators open?
BSA Security Integrators is closed now. It will open on Monday at 8:00 a.m.
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