Bryant Medical Clinic

Billy Jeffery 

on Google

a month ago

When you go see the Dr. and he gives you medicine and tells you to call if it doesn't work, well good luck with that. I called 3 times and was left on hold until I couldn't wait any longer. I sent a message through the patient portal and again sent 3 messages and no response, even though the portal said I would receive a response within 2 business days, it's been 1 week and still no call back or any type of message. Went back for follow up and the Dr asked how my meds were working, I said fine he said okay he will refill, he... read more

Amanda Young 

on Google

3 months ago

They are down to 3 people, the office never answers the phone and I can never get a same day appointment anymore. Currently I'd have to wait 4 DAYS for a sick appointment. Looking for recommendations for somewhere more reasonable. If you don't have enough staff, hire more? 

Billy Jeffery 

on Google

3 months ago

When you go see the Dr. and he gives you medicine and tells you to call if it doesn't work, well good luck with that. I called 3 times and was left on hold until I couldn't wait any longer. I sent a message through the patient portal and again sent 3 messages and no response, even though the portal said I would receive a response within 2 business days, it's been 1 week and still no call back or any type of message. 

Harold K. W. 

on Google

5 months ago

These people seemed to be relatively receptive during my routine return to work checkup. But through constant communication and after numerous phone calls trying to obtain simple information that my job is requiring for me to return to work, It’s very clear how they feel about certain groups of people. Very little sense of urgency. I’ve been in constant communication with them for the last month over one piece of paper that needs to be signed and returned and at this point it’s starting to look intentional. Very unprofession... read more

Rebecca Russell 

on Google

6 months ago

Dr. Farmer is amazing - no complaints. The front desk, however, is horrendous. You have to call a minimum of 8 times before anyone picks up the phone. Otherwise it rings for a minute and a half before hanging up on you. We know you don't want to listen to the phone ring over and over, so please, add a voicemail or start answering and asking people to hold. Do literally anything other than let the phone ring, seriously. I understand things get busy, but I don't have all day long to attempt a call to the doctor's office every ... read more