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42015 Village Center Plaza Ste 100, Aldie, VA 20105, Aldie, VA, 20105, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | 12:00 p.m. to 9:00 p.m. | |
| Wed | 12:00 p.m. to 9:00 p.m. | |
| Thu | 12:00 p.m. to 9:00 p.m. | |
| Fri | 12:00 p.m. to 10:00 p.m. | |
| Sat | 12:00 p.m. to 10:00 p.m. | |
| Sun | 12:00 p.m. to 9:00 p.m. |
I am deeply shocked and frustrated by the experience my group and I had at this Bruster's location on October 10, 2025, around 9:30 PM. This visit was marked by blatant customer discrimination and outright dishonesty from the staff. When we asked for test scoops, the employee was extremely direct and rude, stating flatly, "We don't have them as we are out of test scoops." We were forced to order a flavor based only on the staff's vague, one-word response ("It's good"), and the flavor we received was unfortunately very unappe... read more
Consistently inconsistent. You ordered a waffle cone with two scoops? That’s nice, maybe you’ll get two scoops, or maybe a scoop with a little more smeared on top. You’ll surely be charged for what you ordered but you won’t get it, and if you inquire you’ll be ignored. Perhaps you’re served the wrong ice cream because it doesn’t taste right. Don’t worry the person “in charge” will tell you how you’re wrong and probably are just confused about what flavor you actually ordered. Want it fixed? Sorry, they’re just there to hang ... read more
We usually love going to Bruster’s for ice cream—it’s just 5 minutes from our house, and my family has always had great experiences there until yesterday. On Labor Day evening, my 9-year-old daughter and 2-year-old son were so excited for a treat. We ordered two banana splits and also asked for the free cone for my little one. Unfortunately, this time was very disappointing. When the staff handed me the free cone, the scoop was so tiny it was barely visible inside the cone. My son, who was thrilled just moments before, refus... read more
Very good ice-cream. However, a bit over-priced for small portions.
Bruster's Real Ice Cream has a 3.9 star rating with 88 reviews.
Bruster's Real Ice Cream is closed now. It will open at 12:00 p.m.
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